# Wistia Help Center

> Need a hand? We've got you.

## Account & Billing

- [Account Settings](https://support.wistia.com/en/articles/8264446-account-settings.md): Set up your account name, logo, and more.
- [Content Standards Policy](https://support.wistia.com/en/articles/8264580-content-standards-policy.md): This guide walks you through the types of content you can and can't upload to Wistia.
- [Account Usage and Bandwidth](https://support.wistia.com/en/articles/8264552-account-usage-and-bandwidth.md): Learn about your monthly account usage and how bandwidth works.
- [Account Troubleshooting](https://support.wistia.com/en/articles/8264515-account-troubleshooting.md): Something in your Wistia account acting differently than you expect? This is a great starting place for getting your issues sorted.
- [Legacy Plans](https://support.wistia.com/en/articles/8264595-legacy-plans.md): Everything you need to know about old plans, new plans, and our commitment to you.
- [Media Management](https://support.wistia.com/en/articles/8264610-media-management.md): All about media actions, including uploading, replacing, archiving, and downloading.
- [Profile Settings](https://support.wistia.com/en/articles/8264671-profile-settings.md): The Profile page in your account is where you can change your email, password, and add a profile picture.
- [Privacy, Data Protection, and Security](https://support.wistia.com/en/articles/8264955-privacy-data-protection-and-security.md): Learn about data privacy and security with Wistia, as well as the Wistia Trust Center.
- [Sales Tax FAQ](https://support.wistia.com/en/articles/8265002-sales-tax-faq.md): Everything you need to know about how sales tax could affect your Wistia account.
- [Media Tags](https://support.wistia.com/en/articles/8265022-media-tags.md): Use tags to organize, search, filter, and discover your content in Wistia.
- [Manage Team](https://support.wistia.com/en/articles/8265028-manage-team.md): Manage users and permissions and invite new teammates to your Wistia account.
- [Single Sign-On \(SSO\) for Wistia](https://support.wistia.com/en/articles/8265055-single-sign-on-sso-for-wistia.md): Log in to Wistia with your SSO provider.
- [Wistia SSO Setup - Entra ID](https://support.wistia.com/en/articles/8272606-wistia-sso-setup-entra-id.md): Learn how to configure Wistia SSO with Entra ID \(formerly Azure AD\) for simpler and more secure logins.
- [Wistia SSO Setup - Okta](https://support.wistia.com/en/articles/8272609-wistia-sso-setup-okta.md): Learn how to configure Wistia SSO with Okta for simpler and more secure logins.
- [Wistia SSO Setup - OneLogin](https://support.wistia.com/en/articles/8272617-wistia-sso-setup-onelogin.md): Learn how to configure Wistia SSO with OneLogin for simpler and more secure logins.
- [Wistia Glossary](https://support.wistia.com/en/articles/8272604-wistia-glossary.md): A glossary of Wistia terms, definitions, uses, and links to relevant resources.
- [Account Home Page](https://support.wistia.com/en/articles/8448720-account-home-page.md): Review your recent analytics or pick up unfinished projects on your Home page.
- [Brand Assets](https://support.wistia.com/en/articles/9326005-brand-assets.md): Manage the branding for your account in one place.
- [Cancel Account](https://support.wistia.com/en/articles/9397312-cancel-account.md): Cancel your Wistia account.
- [User Roles](https://support.wistia.com/en/articles/9899531-user-roles.md): Learn about user roles and their permissions in Wistia.
- [Email Settings](https://support.wistia.com/en/articles/10004065-email-settings.md): Configure your email settings for Channel and webinar notifications.
- [Email Verification for User Logins](https://support.wistia.com/en/articles/10023715-email-verification-for-user-logins.md): Complete a quick account verification step before getting started with Wistia.
- [Team Accounts](https://support.wistia.com/en/articles/10105113-team-accounts.md): Seamlessly manage multiple Wistia accounts under a single plan.
- [Notification Settings](https://support.wistia.com/en/articles/10421600-notification-settings.md): Choose which notifications you'd like to receive about activity in a Wistia account.
- [Understanding Media Limits on Legacy Plans](https://support.wistia.com/en/articles/12166606-understanding-media-limits-on-legacy-plans.md): A guide to media storage limitations and tips for optimizing your account.
- [Wistia W9](https://support.wistia.com/en/articles/12261105-wistia-w9.md): Find Wistia's W9 here.
- [Wistia Billing Overview](https://support.wistia.com/en/articles/12293714-wistia-billing-overview.md): Discover how to access your billing settings and update your plan.
- [Billing Troubleshooting](https://support.wistia.com/en/articles/12301943-billing-troubleshooting.md): Got questions about billing? We’ve got answers!
- [Purchase Additional Users](https://support.wistia.com/en/articles/12641034-purchase-additional-users.md): Increase your user limit at an additional monthly cost.
- [Folder Management](https://support.wistia.com/en/articles/12844807-folder-management.md): Organize your Wistia files into folders and subfolders.
- [Allow users to find & join account](https://support.wistia.com/en/articles/13566369-allow-users-to-find-join-account.md): Streamline collaboration by allowing teammates to find and join your Wistia account.
- [Team Activity Dashboard](https://support.wistia.com/en/articles/13947957-team-activity-dashboard.md): Keep tabs on actions taken in your Wistia account.
- [Understanding Storage Limits](https://support.wistia.com/en/articles/13944217-understanding-storage-limits.md): Learn about managing the storage included in your account.
- [Speaker Library](https://support.wistia.com/en/articles/14290039-speaker-library.md): Save speaker profiles once and reuse them across your account.
- [Wistia Agent](https://support.wistia.com/en/articles/15863264-wistia-agent.md): An automated assistant that can answer your questions and complete tasks in your Wistia account.
- [SCIM Provisioning with Okta](https://support.wistia.com/en/articles/14659033-scim-provisioning-with-okta.md): Automate Wistia user and group management via Okta.

## Analytics

- [A/B Testing](https://support.wistia.com/en/articles/8215131-a-b-testing.md): Compare the performance of two embeds to optimize your video marketing efforts.
- [Account Overview Analytics](https://support.wistia.com/en/articles/8215793-account-overview-analytics.md): Understand how your content is performing at the account level.
- [Analytics Troubleshooting](https://support.wistia.com/en/articles/8215868-analytics-troubleshooting.md): Check out our tips for common analytics issues.
- [Compare Media](https://support.wistia.com/en/articles/8218979-compare-media.md): Compare the analytics of any media in your account.
- [Exporting Analytics](https://support.wistia.com/en/articles/8218982-exporting-analytics.md): Wistia allows you to export all kinds of analytics to a CSV. Check out all of the different places you can gather data from your account.
- [Heatmaps](https://support.wistia.com/en/articles/8219083-heatmaps.md): Heatmaps provide a visual representation of how viewers interact with your media.
- [Webinar Recap](https://support.wistia.com/en/articles/8219103-webinar-recap.md): Understand how your audience interacted with your webinar.
- [Media Analytics Overview](https://support.wistia.com/en/articles/8219222-media-analytics-overview.md): Lean about all of the insights available for your content.
- [Media Trends](https://support.wistia.com/en/articles/8219277-media-trends.md): Analyze your video performance over a custom date range.
- [Folder Analytics](https://support.wistia.com/en/articles/8228840-folder-analytics.md): Understand how your folder is performing.
- [Average User Engagement Analytics](https://support.wistia.com/en/articles/8228871-average-user-engagement-analytics.md): Learn more about the engagement graph, a representation of how your audience as a whole has engaged with your media.
- [Viewer Analytics](https://support.wistia.com/en/articles/8228914-viewer-analytics.md): Dive into your viewer analytics for a granular view of how your audience is engaging with your content.
- [Webinar Registration Analytics](https://support.wistia.com/en/articles/9061831-webinar-registration-analytics.md): Take a look at the registration performance for your webinar.
- [Media Embed Analytics](https://support.wistia.com/en/articles/12530699-media-embed-analytics.md): Get detailed analytics about your embedded media.
- [Media Traffic Analytics](https://support.wistia.com/en/articles/12622995-media-traffic-analytics.md): Enhance your media analytics with viewer traffic insights.
- [Media Conversion Analytics](https://support.wistia.com/en/articles/15556740-media-conversion-analytics.md): Get stats on the leads you’ve captured with Wistia Forms.

## Embedding & Sharing

- [Custom Media Page URLs](https://support.wistia.com/en/articles/15521447-custom-media-page-urls.md): Customize your media page URL before sharing with your audience.

## Customizing

- [Accessibility](https://support.wistia.com/en/articles/8284273-accessibility.md): Wistia strives to increase the accessibility of video content for everyone.
- [Annotation Links](https://support.wistia.com/en/articles/8284284-annotation-links.md): Display a clickable message or link on your video.
- [Appearance & Brand](https://support.wistia.com/en/articles/8284308-appearance-brand.md): Change the player color, and control branding with Appearance & brand.
- [Audio Descriptions](https://support.wistia.com/en/articles/8284318-audio-descriptions.md): Audio descriptions make visual content more accessible for viewers who might only be listening.
- [Call to Action](https://support.wistia.com/en/articles/8283756-call-to-action.md): Encourage your viewers to take action through a link or message in your video.
- [Chapters in Your Video](https://support.wistia.com/en/articles/8283768-chapters-in-your-video.md): Help viewers navigate to key points of your video by adding chapters.
- [Choose Your Video's Thumbnail](https://support.wistia.com/en/articles/8283897-choose-your-video-s-thumbnail.md): The thumbnail is what viewers see before they press play. Make sure it's just right!
- [Custom HTML CTA Examples](https://support.wistia.com/en/articles/8283923-custom-html-cta-examples.md): Take your Call to Action to the next level with advanced HTML options.
- [Customize the Player Share Buttons](https://support.wistia.com/en/articles/8284076-customize-the-player-share-buttons.md): Customize the embedding and social sharing options on your media.
- [Customize Your Video](https://support.wistia.com/en/articles/8284255-customize-your-video.md): Customize your video to fit your brand and drive more interaction and engagement.
- [Markdown Styling](https://support.wistia.com/en/articles/8274034-markdown-styling.md): Learn how to add Markdown styling to your media descriptions.
- [Customize Video Page](https://support.wistia.com/en/articles/8274040-customize-video-page.md): Customize the appearance and accessibility of your public video page.
- [Replacing Your Media](https://support.wistia.com/en/articles/8274050-replacing-your-media.md): Why replace an entire embed code when you can simply replace a media in Wistia? Wistia's Replace tool has got you covered!
- [Require Password](https://support.wistia.com/en/articles/8274055-require-password.md): Add a password to your videos to protect your content.
- [Transcripts and Captions](https://support.wistia.com/en/articles/8274062-transcripts-and-captions.md): Increase your content's accessibility and optimize your videos for SEO with captions and transcripts.
- [Wistia Forms](https://support.wistia.com/en/articles/8274116-wistia-forms.md): Power your lead generation with a Wistia Form.
- [Customize the Player Controls](https://support.wistia.com/en/articles/8274271-customize-the-player-controls.md): Customize how your viewers experience and interact with your video.
- [Team and Audience Comments](https://support.wistia.com/en/articles/8380934-team-and-audience-comments.md): Enable comments on your video page to get feedback from your audience and collaborate with teammates.
- [Customize the Audio Player](https://support.wistia.com/en/articles/8287855-customize-the-audio-player.md): Learn how to customize your audio content in Wistia.
- [Customize Your Channel](https://support.wistia.com/en/articles/9205853-customize-your-channel.md): Customize your channel appearance and settings before sharing with your audience.
- [Share for Review](https://support.wistia.com/en/articles/9708074-share-for-review.md): Share your media and collect feedback from your team.
- [Troubleshooting Captions Uploads](https://support.wistia.com/en/articles/9829526-troubleshooting-captions-uploads.md): Captions uploads can fail for a number of reasons. Many of these issues can be identified and fixed manually before uploading to Wistia.
- [Customize Channel Playlist](https://support.wistia.com/en/articles/10362047-customize-channel-playlist.md): Learn how to customize and embed your Channel in a playlist format.
- [Video Dubbing](https://support.wistia.com/en/articles/10553332-video-dubbing.md): Reach a wider audience with dubbed videos in multiple languages.
- [Speaker Identification for Transcripts](https://support.wistia.com/en/articles/13317180-speaker-identification-for-transcripts.md): Label speakers in your media transcripts to save for future use.

## Uploading

- [Export Settings](https://support.wistia.com/en/articles/8268259-export-settings.md): Follow our guidelines on media export settings to get the best quality output for your content in Wistia.
- [Video Software Exporting Guide](https://support.wistia.com/en/articles/8269299-video-software-exporting-guide.md): We've outlined the Wistia-friendly export settings for some popular editing software.
- [Media Encoding Troubleshooting](https://support.wistia.com/en/articles/8273611-media-encoding-troubleshooting.md): Check out some common video encoding issues and how to fix them.
- [Upload Media](https://support.wistia.com/en/articles/8273644-upload-media.md): Learn how to upload content to your Wistia account.
- [Upload Troubleshooting](https://support.wistia.com/en/articles/8279759-upload-troubleshooting.md): Review our recommended troubleshooting steps for common uploading issues.
- [Welcome to Wistia 🎉](https://support.wistia.com/en/articles/8279817-welcome-to-wistia.md): Learn how to navigate your new Wistia account and start creating, customizing, and sharing content.
- [Wistia's 360° Video Player](https://support.wistia.com/en/articles/8279930-wistia-s-360-video-player.md): Upload, customize, and embed 360° videos with Wistia.
- [Import from URL](https://support.wistia.com/en/articles/10366745-import-from-url.md): Learn how to upload media to your account using a URL.
- [HDR Video Support](https://support.wistia.com/en/articles/11594463-hdr-video-support.md): Distribute your HDR videos with Wistia.
- [Import from Google Drive](https://support.wistia.com/en/articles/12589688-import-from-google-drive.md): Seamlessly import your content from Google Drive into Wistia.
- [Restore Recently Deleted Content](https://support.wistia.com/en/articles/14433663-restore-recently-deleted-content.md): Restore accidentally deleted media, folders, and channels in Wistia.
- [My Library](https://support.wistia.com/en/articles/14443585-my-library.md): Upload and manage content in a private workspace.

## Channels & Podcasts

- [Add and Publish Channel Episodes](https://support.wistia.com/en/articles/8284797-add-and-publish-channel-episodes.md): Add new episodes to your Wistia Channel.
- [Create a New Podcast](https://support.wistia.com/en/articles/8287554-create-a-new-podcast.md): Learn how to set up a new podcast in Wistia.
- [Channel Analytics Overview](https://support.wistia.com/en/articles/8287682-channel-analytics-overview.md): Understand how your Channel is performing with analytics for shared links, embeds, and distributed podcasts.
- [Distribute Your Podcast](https://support.wistia.com/en/articles/8288001-distribute-your-podcast.md): Distribute your Wistia-hosted podcast to popular directories.
- [Import an Existing Podcast](https://support.wistia.com/en/articles/8288226-import-an-existing-podcast.md): Learn how to migrate your podcast to Wistia from another host.
- [What is a Podcast RSS Feed?](https://support.wistia.com/en/articles/8288233-what-is-a-podcast-rss-feed.md): Learn about what a Podcast RSS feed is and how it works.
- [Wistia Channels](https://support.wistia.com/en/articles/8240941-wistia-channels.md): Curate a media gallery to share content with your audience.
- [Channel Permissions](https://support.wistia.com/en/articles/9899539-channel-permissions.md): Share your Channel publicly, add password protection, and invite users to view and collaborate.
- [Channel Subscribers and Notifications](https://support.wistia.com/en/articles/8229027-channel-subscribers-and-notifications.md): Start gathering subscribers with Channel subscriptions and keep your audience updated and engaged.
- [Webinars in Channels](https://support.wistia.com/en/articles/13005309-webinars-in-channels.md): Showcase your webinars in a branded Wistia Channel.
- [Custom Domains for Channels](https://support.wistia.com/en/articles/15265905-custom-domains-for-channels.md): Route your Wistia Channels through a custom subdomain.

## Integrations & Lead Generation

- [Email Marketing and Wistia](https://support.wistia.com/en/articles/8250550-email-marketing-and-wistia.md): Learn how we integrate with some of the top email marketing platforms to make your campaigns even more powerful in no time.
- [Import from Descript](https://support.wistia.com/en/articles/8255969-import-from-descript.md): Connect Descript and Wistia to import video and audio content.
- [Import from Zoom](https://support.wistia.com/en/articles/8256096-import-from-zoom.md): Connect your Zoom account to manually or automatically import cloud recordings to Wistia.
- [Wistia and Hootsuite Integration](https://support.wistia.com/en/articles/8256156-wistia-and-hootsuite-integration.md): Connect the Wistia and Hootsuite integration to manage your social posts.
- [Wistia and HubSpot Integration](https://support.wistia.com/en/articles/8257559-wistia-and-hubspot-integration.md): Connect Wistia and HubSpot to supercharge your multimedia marketing.
- [Wistia and Pardot Integration](https://support.wistia.com/en/articles/8261815-wistia-and-pardot-integration.md): Connect your Wistia and Pardot instances for super-powered video marketing.
- [Wistia and Marketo Integration](https://support.wistia.com/en/articles/8258322-wistia-and-marketo-integration.md): Set up the Wistia Marketo integration to nurture prospects and send personalized automation based on how they interact with your content.
- [Using Wistia and Trello Together](https://support.wistia.com/en/articles/8273607-using-wistia-and-trello-together.md): The Wistia Trello Power-Up helps you manage your video workflow and share content with your team.
- [Wistia and Zendesk Integration](https://support.wistia.com/en/articles/8273616-wistia-and-zendesk-integration.md): Add Wistia videos to your Zendesk support tickets and knowledge articles.
- [Wistia and Mailchimp Integration](https://support.wistia.com/en/articles/8273637-wistia-and-mailchimp-integration.md): Send leads collected in Wistia to your Mailchimp list.
- [Wistia Integrations](https://support.wistia.com/en/articles/8273557-wistia-integrations.md): Wistia plays well with a lot of 3rd party services. Learn about which ones, and how to use them, in this article.
- [Wistia and Zapier](https://support.wistia.com/en/articles/8284510-wistia-and-zapier.md): Build custom automations with Wistia and your everyday apps.
- [Wistia and Google Analytics 4 Integration](https://support.wistia.com/en/articles/8230172-wistia-and-google-analytics-4-integration.md): Funnel Wistia analytics into your GA4 dashboard.
- [Reach & Retarget for Meta](https://support.wistia.com/en/articles/8230073-reach-retarget-for-meta.md): Use Wistia data to create custom audiences for Meta ad targeting.
- [The Wistia and monday.com Integration](https://support.wistia.com/en/articles/9061796-the-wistia-and-monday-com-integration.md): Connect your monday.com account to Wistia and use automation templates to manage your boards.
- [Wistia and Salesforce Email Integration](https://support.wistia.com/en/articles/11750306-wistia-and-salesforce-email-integration.md): Connect your Wistia account to Salesforce to collect leads through form entries.
- [Wistia and Klaviyo Integration](https://support.wistia.com/en/articles/11996541-wistia-and-klaviyo-integration.md): Connect your Wistia Form, Channel, or webinar to Klaviyo and get the most out of your leads.
- [Lead Generation Tools](https://support.wistia.com/en/articles/8229249-lead-generation-tools.md): Add a Wistia Form, Call to action, and Annotation link to your video to drive lead generation.
- [Wistia and ActiveCampaign Integration](https://support.wistia.com/en/articles/12044716-wistia-and-activecampaign-integration.md): Connect your Wistia account to ActiveCampaign and send contacts to lists through your videos, Channels, and webinars.
- [Wistia and Keap Integration](https://support.wistia.com/en/articles/12149846-wistia-and-keap-integration.md): Connect Keap to your Wistia account and send leads to lists through forms on your videos, Channels, and webinars.
- [Wistia and Slack Integration](https://support.wistia.com/en/articles/12657236-wistia-and-slack-integration.md): Get notified of important content updates and account activity with Wistia’s Slack integration.
- [Changes to Pardot Video Engagement Tracking](https://support.wistia.com/en/articles/13765860-changes-to-pardot-video-engagement-tracking.md)
- [Upgrade to the New Klaviyo Integration](https://support.wistia.com/en/articles/14019132-upgrade-to-the-new-klaviyo-integration.md): Keep the data flowing to Klaviyo with just a few clicks.
- [The Wistia-Oracle Eloqua Integration](https://support.wistia.com/en/articles/13015540-the-wistia-oracle-eloqua-integration.md): Connect your Wistia and Oracle Eloqua accounts and automatically pass video engagement data into Eloqua.

## Developer

- [Developer Resources and APIs](https://support.wistia.com/en/articles/8931683-developer-resources-and-apis.md): Check out Wistia's developer website.
- [The Wistia Model Context Protocol \(MCP\) Server](https://support.wistia.com/en/articles/15589798-the-wistia-model-context-protocol-mcp-server.md): Learn about Wistia's MCP server to enable an AI agent to help manage your account.
- [The Wistia CLI](https://support.wistia.com/en/articles/16056872-the-wistia-cli.md): Learn about Wistia's command line tool.