Required Wistia domains
Are you worried about Wistia media being blocked like content from other hosting services?
Other providers like YouTube and Vimeo can be blocked by offices, schools, etc, because the videos hosted on those platforms include “entertainment” content. Our customers’ focus is on business and marketing content, so Wistia is rarely blocklisted.
In situations where all content is blocked, regardless of source, Wistia requires the following domains to be allowlisted:
*.wistia.com
fast.wistia.net
embed-fastly.wistia.com
embed-cloudfront.wistia.com
embedwistia-a.akamaihd.net
If issues persist, have your IT team check for blocked requests.
How to tell if your network is blocking Wistia
Playback issues might be related to your network if:
Videos load on a phone or mobile hotspot, but not on your office or school network.
The player area is blank with no error.
Videos play for some people/locations but not others.
To test this, open the video in your browser and navigate to the "Network" tab in Developer Tools. Then, reload the page and look for failed or blocked requests to wistia.com or the CDN domains above. Send those hostnames to your IT team along with the domain list here.
Tip
This video is not authorized to be embedded here relates to Domain Restriction settings and does not indicate a network or firewall issue. Refer to our Domain Restrictions page for more information.
