Note
The Request Video feature is available on all current Wistia plans.
Getting Started
A new video request can be created from the Home page, the New button in the Content Library, or the Add button in the account navigation menu . Click Request video to get started.
Note
In addition to Account Owners and Managers, Limited and Standard users with Can Manage permissions for a folder can use the Request Video feature to request and receive uploads.
In the Request video modal, add a name, instructions, and a new or existing folder to which completed videos will be uploaded.
The link name will only be visible to your team and will not be visible to anonymous viewers. Viewers will be able to see the request instructions you’ve entered.
Click Generate link to copy the shareable URL or invite an existing user via name or email.
Link Expiration
Toggle the Expiration option to ON to select a date and time after which the invitation link will no longer be accessible.
Advanced Settings
In the video request modal, click Advanced settings to access the following customizations:
Submission limit: Enter a number to specify the maximum number of videos that can be added to the video request.
Submission notifications: Toggle email notifications for video submissions on or off.
Maximum recording length: Specify a maximum recording length in minutes.
Invited by: Enter the name of the inviter.
Disclaimer: Add an optional disclaimer message for participants.
Managing Video Requests
Account Owners and Managers can access all video requests from the Video Requests tab in their account settings.
In this tab, you can start a new video request and edit, copy, share, deactivate, or delete existing links.
Submitting Video Requests
Note
Only video and audio files can be uploaded to a Request Video link.
Invited users and guests will see the inviter’s name, instructions, and options to upload a file from their device or create a new recording.
If creating a new recording, you’ll be redirected to the recording page where you can set up your camera, microphone, and screen preferences. The recording will begin immediately upon clicking Record.
You can pause or end the recording at any time. When paused, you can open the clip manager or settings menu.
In the clip manager, you can select clips to delete.
In the settings menu, you can adjust your video, audio, and screen settings, or add a script to follow while recording.
When you’re finished recording, click Submit to share your recording with the inviter.
We'll display a message confirming that your message has been sent.