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Reusable Links

Generate and manage reusable recording links.

Written by Hanna

Create reusable links

Generate a permanent, reusable recording link that you can attach to meeting invites when scheduling with your guests. To get started, click "New" in the left navigation, then select "Set up a recording session." You can also get there from the Home page by clicking "Record," then "Reusable links," or from inside a folder by clicking "Add," hovering over "Record," and selecting "Reusable links."

You'll land on the Reusable links page. From here, click the “Create” button to create a new link.

You'll be prompted to add a link name, which will be referenced in the Host and Guest URLs, and optionally require manual admission. Once complete, click "Create."

With your newly generated reusable link, you can take any of the following actions:

  • Copy the Host or Guest link.

  • Click “Record” to open the recording session.

  • Click "Create" to generate more reusable links.

  • Delete the reusable link.

Require manual admission

When "Require manual admission" is enabled, guests won't be able to join the session until the host manually approves them.

As a host, you can approve or deny a join request via the "Requests" panel in the recording room.

When a guest navigates to the Guest link, they'll be asked to enter a display name and submit a request to join. Upon submission, we'll display a "waiting for the host" message.

If approved, the guest will be redirected to the pre-recording settings page, where they can adjust their settings and join the recording session.

If denied, the guest will be prevented from joining the session. We'll display a message explaining that their request was denied.

Share reusable links

From the Reusable links page, click the copy button next to the Host link or Guest link, depending on your needs. The reusable link will be copied to your clipboard for you to share with participants.

The Host link gives the recipient full control of the recording session (i.e., start, pause, and end the recording), while the Guest link offers limited capabilities.

Guests can turn on their camera, mic, and screen share, so you don't need to send a Host link just so someone can share their screen. If a participant outside your organization needs to help run the session, they'll need to be a user on your Wistia account. Otherwise, send them the Guest link.

Check out our Record in Wistia article for a breakdown of host and guest abilities.

Note

In order to host, the participant must be a logged-in user on the Wistia account.

How reusable links work

Each time a host opens a reusable link and starts recording, a new recording session is created. This means you can use the same link for every episode, interview, or meeting, and each session produces its own recording. If a session is already in progress, the "Record" button changes to "Join session," and you'll see how many people have joined.

Your link name is used to build the Host and Guest URLs. Spaces are replaced with hyphens and special characters are removed, so "Product Demos!" becomes .../record/rooms/product-demos. Each link name must include at least one letter or number, and you can't create two links that would produce the same URL.

Delete reusable links

To delete a reusable link, navigate to the Reusable links page and locate the link you'd like to delete. Click the vertical ellipses button associated with the reusable link, then click "Delete."


​You can't delete a reusable link while a recording session is in progress. Wait for the session to end, then try again.

Tip
You can access Reusable links in your account two ways: click "Add," then "Record," then "Reusable links," or add /record/rooms to the end of your Wistia account URL (for example, https://accountname.wistia.com/record/rooms).

Troubleshooting reusable links

I can't find my reusable links

All of your links live on the Reusable links page. Click "New," then "Set up a recording session." You can also get there from the Home page by clicking "Record," then "Reusable links," or from inside a folder by clicking "Add," hovering over "Record," and selecting "Reusable links."


My guest can't host the session

The Host link only works for logged-in users on your Wistia account. Send external participants the Guest link instead.


Part of a participant's recording is missing

Everyone in the session needs to keep their browser tab open until their upload finishes. If someone closed the tab early, reach out to our team, as their tracks may still be recoverable.

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