Setting up the integration
To get started with the Wistia + Zoom integration, you’ll need a Zoom account with Cloud recordings enabled. You can connect your Zoom account to Wistia in one of three ways:
In a folder, by selecting the “Import from Zoom” option
In Account Settings
In the Zoom Marketplace
Note
Since the Zoom integration is personally tied to the email associated with your Zoom account, only your own recordings will import from Zoom.
Connecting Zoom in a Folder
In the “Add” menu for a folder, there is an option to “Import from Zoom.” If there isn’t an active Zoom account connected, clicking on this option will show a prompt that allows you to login with your Zoom account and connect it to Wistia.
Once you enter your Zoom credentials and successfully connect, you will be redirected back to your folder, where you can configure your integration settings or continue on to manually import recordings.
Connecting Zoom in Account Settings
If you navigate to your user profile (Account > Settings > Personal), under the “My Integrations” section, there will be an option to connect Zoom.
Clicking Connect will prompt you to login to Zoom and after successfully connecting you’ll be brought back to the user profile page where you can configure auto-import or head back to a folder where you can Import your recordings.
Adding the Wistia app in the Zoom App Marketplace
One additional way to set up the Wistia + Zoom integration is to add the Wistia app from the Zoom App Marketplace. Steps to add the app are as follows:
Navigate to the Zoom App Marketplace, or find the listing in the Recordings category.
Once on the listing for Wistia, click the “Add” button and go through the setup flow.
After successfully completing setup you’ll land on your User Profile page in Wistia where you can configure your integration settings or jump into one of your folders to get started importing your previous recordings.
Importing Zoom cloud recordings
Once Zoom is connected, you can either automatically import new cloud recordings or manually import recordings from the past 30 days.
Note
Any transcripts associated with your cloud recordings will not be imported into Wistia. Instead, you can manually upload the SRT file to the media after importing.
Configuring automatic imports
After setting up the integration, there will be an option to “auto-import cloud recordings initiated from Zoom.” If this option is selected, any new cloud recordings will be automatically imported into your Wistia account.
Note
Cloud recordings will be automatically imported either to the folder where you originally connected the integration or to the folder you selected in the configuration settings
To change this setting, navigate to Account > Settings > Personal. You can toggle this option on/off or you can select a specific folder where you want cloud recordings to be imported to.
Manually importing
To manually select recordings you want to import, you can choose the “Import from Zoom” option in a folder. If there is an active Zoom integration, this will display a screen that allows you to select any cloud recordings (from the last 30 days) that you want to import into Wistia.
Tip
By default, most Zoom recordings are compiled into a single media. However, within your Recording settings in Zoom, you may be able to change your "Cloud recording setting" which will determine how your recording appears in Wistia.
If you choose the "Record active speaker, gallery view and shared screen separately" option, our Zoom integration will import each of those streams as a separate media.
Disconnecting the Integration
To disconnect the integration in Wistia:
Log in to your Wistia account and navigate to Account > Settings > Personal (or click here)
Select the “Disconnect” option under the Zoom integration
All done! This will disconnect the integration and revoke your Zoom credentials.
To remove the Wistia app from your Zoom account:
Log in to your Zoom account and navigate to the Zoom App Marketplace.
Click Manage > Added Apps or search for the Wistia app.
Click the ‘Remove’ button.