Once your webinar concludes, the on-demand recording will be saved in your Wistia account as a new media file that you can customize, embed, and share.
Note
Webinar recordings are saved to a "Live Event Media" folder by default, but you can move them to a new folder at any time.
On-demand recording page
You can access your event recording from the completed webinar overview page and from the destination folder you selected.
Your event recording is listed at the bottom of your completed webinar overview page. Click on the recording to open the webinar's media page. Or, click the ellipsis menu to access analytics or customizations.
Your on-demand webinar recording behaves like other videos in your account, so you can customize, embed, share, or publish it to your social channels.
If you added resources to your webinar, they'll be listed on this page as well.
Download webinar recording
Your on-demand recording behaves like any other media in your account, so you can download it from the media page. Click the ellipsis menu and choose "Download". To download audio only or a specific quality, open the recording on the media page and use the download options there.
If you don't see a "Download" option, make sure you're on the media's manage page, not the webinar overview page. The media page URL will end in /manage.
Download tracks
To download the speaker and screen-share as separate tracks, click "Download tracks" from the completed webinar's ellipsis menu.
In the download modal, you can download the full recording and/or each individual track.
Repurpose your webinar recording
Note
Webinar recordings must have a Wistia-generated transcript to generate a Remix or social clip.
Repurpose your webinar recording into new content by creating a Remix or social clip. Click "Repurpose" on the webinar overview page to start creating.
Video Remix suggestions are also included below the event recording.
See our Video Remix and Social Clips guides to learn more about repurposing your long-form video content.
Webinar recording share options
There are two ways to share your completed webinar:
Share the webinar event link (e.g.,
https://mkc.wistia.com/live/events/l6qhdj3dmg) to keep registration, polls, Q&A, and resources attached. Viewers will watch the on-demand version through the registered event experience.
Share the link to the new public media page (e.g.,
https://mkc.wistia.com/s/yulm2imvyyvcy80). Viewers will be directed to the public media page and will not be prompted to register or enter the event room.
Troubleshooting
My recording is missing or won't play
If your recording doesn't appear on the completed webinar overview page, or shows a "Processing failed to complete" message, reach out to our support team with a link to the event so we can try to re-import the recording.
I can't open or customize the recording
Access to a recording follows the folder it's saved in. If you can manage the webinar overview page but can't open or customize the recording, ask an Account Owner or Manager to grant you "Can manage" access to the recording's destination folder (recordings are saved to a "Live Event Media" folder by default).