Account Owners and Managers can access all of the Channels in an account. They can also add other users to view and manage Channel content; both Standard and Limited Users can be added to Channels.
Add User
From within a Channel, click "Permissions" from the sidebar. From the Permissions page, click "Add User" to get started.
Note
Standard Users can add users to any Channels they've created.
You can add new and existing users to a Channel. Type out a user's email and hit your return key. From here, you can continue adding users via email if you'd like to add multiple. To remove a user, click the "x."
There are two Channel roles to choose from for a user:
Viewer: users can only view and comment on Channel content.
Collaborator: users can manage all content in a Channel. They can update settings, enable podcasting, add users, remove content, and delete the Channel.
Note
Any new user created in a Channel will default to Limited User. Both existing Standard and Limited Users can be added to a Channel.
Once added, you can see a list of users on that Channel's Permissions page. Within a user's row, click "View User" to see more information about them, including when they were created, if they've activated their login, what Channels and folders they have access to, and more.
Personalized message
When sending a user a notification that they've been added to a Channel, you can choose to include a personalized message. To do so, check off "Include a personalized message" and add your desired subject line and message.
Once ready, click "Add."
Locked Channels
Account Owners, Managers, and users with collaborator permissions can lock a Channel. On the Channel’s Permissions page, toggle “Set Channel to locked” to lock the Channel. Once locked, Channel collaborators and viewers must be logged in to access it.
If a locked Channel is already embedded on a webpage, it will stop working in that location.
You can still view analytics for locked Channels by heading to a Channel’s analytics page.
For more information about managing your team of users and their permissions in Wistia, head over to our Manage Team page. To learn about users in Wistia, head to the User Roles page.
Remove user
To remove a user from a Channel, click the "X" in the row where they're listed.
From here, confirm you'd like to remove the user in the pop-up and you're all set. Once done, that user will no longer have access to the Channel. If they had the collaborator role and updated settings and customizations, everything will remain working as expected.
