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Channel Permissions

Share your Channel publicly, add password protection, and invite users to view and collaborate.

Written by Caroline F

Similar to folder permissions, you can customize permission levels for any Channel via the Share dropdown menu.

Note

Custom permissions (Edit, Upload, Download, Analytics, Share) exist for eligible accounts in folders, but not Channels.

Share a channel via link

In the Share dropdown menu, select “Share link” to copy a unique share URL for your Channel.

The following access levels are available for Channel links and embeds:

  • Unlocked: Anyone with the link can view.

  • Password: Requires a password to view.

  • Invited users: Only logged-in users can view via an email invitation.

Sharing a Channel link with Domain restrictions on

If viewers hit a login or error page on an Unlocked channel, your account likely has domain restrictions enabled. For security purposes, Channels can't be opened via share link when that setting is on. Embed the Channel on an allowed domain instead, or ask an Account Owner to adjust the domain restrictions setting.

Unlocked Channel

When set to “Unlocked,” anyone with a link to the Channel can view it, including anonymous viewers.

Locked Channel

A Channel can be locked with the password or invited users setting. These options give you more control over who can access your Channel content.

Password-protected Channel

Viewers must enter the set password to access the Channel, whether it is embedded or shared via a direct link.

Viewers will be prompted to enter the password upon visiting the Channel URL or embed.

Invited users

The Invited users share option ensures that only invited users who are logged into Wistia can access the Channel.

Account Owners and Managers can access all Channels. Standard and Limited Users can be given access to Channels, with varying levels of permission. Standard Users can access any channel they've created and invite new users to view and collaborate. Read more about user roles here.

When sharing a link or embedding with the Invited users access option, visitors will see a login button on your site.

Upon clicking the button, they will be directed to wistia.com to complete the login flow.

After authentication:

  • Users with access to the Channel will be able to see the Channel content.

  • Users without access will see an error message explaining they don’t have permissions to view the channel.

Invite collaborators to a Channel

To add a user or user group to a Channel, click into the "Share" dropdown menu, and then select "Invite collaborators."

Tip

Being able to view a Channel via its public link is separate from seeing it inside your Wistia library. A user may open a shared link fine yet not find the Channel in their account unless they've been invited as a collaborator (or "Anyone in my Wistia account" is enabled).

From here, start typing in the email address of the user(s) you'd like to add. If you're adding an existing user, you can type their name to do so. For a new user, type out their email and then click their email, or press enter. If you'd like to add a group, type out the group name here.

Note

If you've imported a team via CSV, this does not assign users to a group—group membership is set manually.

Both existing Standard and Limited Users can be added to a Channel. Check out the Subscriptions tab of your account's Billing page or our plans page to confirm your user limit. You can also purchase additional users.

Tip

Standard Users can add users to any channels they've created.

If you've selected a user by accident or changed your mind, hover over their name and click the "x" to remove them.

Once you've selected users or a user group, you can choose which permission level they have.

  • Can view: users with this permission level can view the Channel page and embeds.

  • Can manage: this permission level can take all actions in a Channel, from customizing and publishing episodes, to deleting a Channel.

Note

The invite modal is set to "Can manage" by default.

Notify invited collaborators

If you choose to notify users, you can customize the subject line and message in the email.

When you're ready to send the invitation, click "Send."

Once added, you can see a list of users, or user groups, in the "Invite collaborators" modal.

You'll also see an "Account managers" option here. Click this option to view a list of the Account Owners and Managers who already have access to the Channel.

Additionally, you can choose permissions for the "Anyone in my Wistia account" option. You can set this to No access, Can view, or Can manage.

Note

Users granted access through "Anyone in my Wistia account" see a "via account" tag in their permission settings, and there's currently no API endpoint or account-wide default to set collaborator access on new Channels.

After inviting collaborators, you can change their permissions at any time by clicking into the dropdown menu.

Once you're ready to exit the Invite collaborators modal, click "Done."

Remove users

To remove a user from a Channel, click the three dots icon and then "Remove."

When complete, click "Done."

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