Once you’ve scheduled and customized your webinar, you’re ready to share it with your team and audience. There are three types of participants in Wistia webinars:
Hosts
Panelists
Audience members
We’ll review how to invite participants to your webinar and the permissions they’ll have in the event room.
Share event links
All participant join links are included on your webinar overview page. On the event page, click “Share” and then “Share webinars links” to access all three links.
Click “Copy link” next to any participant type to open in your browser or share.
Speakers, guests, and interviewers should join with the Panelist link. They won't need to register or log in.
Tip
If a speaker wants the event on their calendar, they can register with the audience link to get a calendar invite. They should still join with their Panelist link.
To join an event from within your account, click “Join event room” and select a participant type from the dropdown menu.
Invite Wistia users
Account Owners and Managers can invite new and existing Wistia users to customize, manage, and host webinars in their accounts.
To share a webinar with an internal user, click "Share" on the webinar overview page. Then, click "Invite collaborators."
Type in the email address or username of the user you'd like to add. You can add an existing user to the webinar or a new user from this modal.
You may also invite Standard and Limited Users to a webinar. If you're adding a brand new user to a webinar, they'll be listed as a Limited User by default.
Invited collaborators receive Can manage permissions for that webinar only—they won't have access to the rest of your account's library. With Can manage permissions, users can:
Edit event details
Customize the event
Invite panelists
Join as a host or panelist
View event analytics
Share the event
Check out the User Roles article to learn about different roles and permissions in Wistia.
After typing your desired email address, click the suggested email address or press the Enter key or the space bar to add it.
The "Notify people" option will be on by default, and you can customize the subject line and message to send to users. Once all set, click "Send."
Invited users will receive a confirmation email from [email protected] to access the webinar in Wistia.
Note
Keep in mind that the number of users you can invite is dependent on your plan. Check out the Subscriptions tab from your account's Billing page or our Plans page to confirm your user limit. You can also choose to purchase additional users.
Remove user
To remove a user from a webinar, open the "Share" dropdown menu on the webinar overview page and select "Invite collaborators." In the invitation modal, you’ll see a list of users on the webinar.
Note
Account Owners, Managers, and Collaborators can remove users from a webinar.
To remove a user, open the ellipsis menu and click "Remove." Once complete, click "Done."
Host, Panelist, and Audience permissions
Hosts
Hosts have the most control over a webinar; they are responsible for starting and ending the stream, bringing panelists on and off stage, managing audience questions, and more. Each webinar can have multiple hosts.
Note
Hosts must log into Wistia to access the event room, and each host needs their own login. If someone joins with a login that's already in use by a host on stage, the event can fail.
Webinar hosts can access all available event room customizations and settings, and can take the following actions:
Start and end an event
Bring others hosts on and off the stage
Mute other hosts
Bring a panelist on stage
Mute a panelist
Pin a panelist to the primary position
Take a panelist off stage
Activate or deactivate the audience chat, Q&A, and polls
Upload files to the audience chat
Submit a comment to the Q&A
Delete a comment
Pin a comment
Silence an attendee
Block an attendee
Send private chat messages
Upload PDF for native slide share feature and controls
Panelists
After hosts, panelists have the next highest level of control over a webinar. During a webinar, hosts can bring panelists on and off stage to present. Panelists can also:
See drafted polls
Reply to Q&A submissions
Delete Q&A submissions
Upload files to the chat
Make a submitted question public
Delete a submitted question
Make a deleted question public
Reply to audience chat
Submit an audience chat to Q&A
Invite audience members
Send private chat messages
Control PDF for native slideshare feature (advance slides hosts upload)
Tip
Panelists do not need a login to access the event room; they just need the Panelist link.
Audience members
Audience members have view-only access to webinars and have no control over how the event is run. They can, however, interact with hosts, panelists, and other audience members. This includes:
Contribute to the chat
Edit a message they submitted
React to other participants’ messages with emojis
Reply to a message
Vote in a poll
Submit a question
Troubleshooting
An audience member sees "This event is not available."
This usually means the browser is joining with an email that's restricted for the event. Open the audience link in an incognito window, or clear site data for wistia.com, then register again with the correct email.
A panelist keeps getting disconnected
Try a different network, turn off any VPN, and try a different device. If it keeps happening, contact our Support team with the event link.
Can participants join by phone?
There's no phone dial-in at this time. Hosts and panelists should join from a desktop browser.






