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Webinar Participant Types

All about webinar hosts, panelists, audience members, and their permissions.

Written by Katie

Once you’ve scheduled and customized your webinar, you’re ready to share it with your team and audience. There are three types of participants in Wistia webinars:

  • Hosts

  • Panelists

  • Audience members

We’ll review how to invite participants to your webinar and the permissions they’ll have in the event room.

Share event links

All participant join links are included on your webinar overview page. On the event page, click “Share” and then “Share webinars links” to access all three links.

Click “Copy link” next to any participant type to open in your browser or share.

Speakers, guests, and interviewers should join with the Panelist link. They won't need to register or log in.

Tip

If a speaker wants the event on their calendar, they can register with the audience link to get a calendar invite. They should still join with their Panelist link.

To join an event from within your account, click “Join event room” and select a participant type from the dropdown menu.

Invite Wistia users

Account Owners and Managers can invite new and existing Wistia users to customize, manage, and host webinars in their accounts.

To share a webinar with an internal user, click "Share" on the webinar overview page. Then, click "Invite collaborators."

Type in the email address or username of the user you'd like to add. You can add an existing user to the webinar or a new user from this modal.

You may also invite Standard and Limited Users to a webinar. If you're adding a brand new user to a webinar, they'll be listed as a Limited User by default.

Invited collaborators receive Can manage permissions for that webinar only—they won't have access to the rest of your account's library. With Can manage permissions, users can:

  • Edit event details

  • Customize the event

  • Invite panelists

  • Join as a host or panelist

  • View event analytics

  • Share the event

Check out the User Roles article to learn about different roles and permissions in Wistia.

After typing your desired email address, click the suggested email address or press the Enter key or the space bar to add it.

The "Notify people" option will be on by default, and you can customize the subject line and message to send to users. Once all set, click "Send."

Invited users will receive a confirmation email from [email protected] to access the webinar in Wistia.

Note

Keep in mind that the number of users you can invite is dependent on your plan. Check out the Subscriptions tab from your account's Billing page or our Plans page to confirm your user limit. You can also choose to purchase additional users.

Remove user

To remove a user from a webinar, open the "Share" dropdown menu on the webinar overview page and select "Invite collaborators." In the invitation modal, you’ll see a list of users on the webinar.

Note

Account Owners, Managers, and Collaborators can remove users from a webinar.

To remove a user, open the ellipsis menu and click "Remove." Once complete, click "Done."

Host, Panelist, and Audience permissions

Hosts

Hosts have the most control over a webinar; they are responsible for starting and ending the stream, bringing panelists on and off stage, managing audience questions, and more. Each webinar can have multiple hosts.

Note

Hosts must log into Wistia to access the event room, and each host needs their own login. If someone joins with a login that's already in use by a host on stage, the event can fail.

Webinar hosts can access all available event room customizations and settings, and can take the following actions:

  • Start and end an event

  • Bring others hosts on and off the stage

  • Mute other hosts

  • Bring a panelist on stage

  • Mute a panelist

  • Pin a panelist to the primary position

  • Take a panelist off stage

  • Activate or deactivate the audience chat, Q&A, and polls

  • Upload files to the audience chat

  • Submit a comment to the Q&A

  • Delete a comment

  • Pin a comment

  • Silence an attendee

  • Block an attendee

  • Send private chat messages

  • Upload PDF for native slide share feature and controls

Panelists

After hosts, panelists have the next highest level of control over a webinar. During a webinar, hosts can bring panelists on and off stage to present. Panelists can also:

  • See drafted polls

  • Reply to Q&A submissions

  • Delete Q&A submissions

  • Upload files to the chat

  • Make a submitted question public

  • Delete a submitted question

  • Make a deleted question public

  • Reply to audience chat

  • Submit an audience chat to Q&A

  • Invite audience members

  • Send private chat messages

  • Control PDF for native slideshare feature (advance slides hosts upload)

Tip

Panelists do not need a login to access the event room; they just need the Panelist link.

Audience members

Audience members have view-only access to webinars and have no control over how the event is run. They can, however, interact with hosts, panelists, and other audience members. This includes:

  • Contribute to the chat

    • Edit a message they submitted

    • React to other participants’ messages with emojis

    • Reply to a message

  • Vote in a poll

  • Submit a question

Troubleshooting

An audience member sees "This event is not available."

This usually means the browser is joining with an email that's restricted for the event. Open the audience link in an incognito window, or clear site data for wistia.com, then register again with the correct email.


A panelist keeps getting disconnected

Try a different network, turn off any VPN, and try a different device. If it keeps happening, contact our Support team with the event link.


Can participants join by phone?

There's no phone dial-in at this time. Hosts and panelists should join from a desktop browser.

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