There are many ways to upload media to your Wistia account. To save a few steps, consider importing your file via URL. To get started, you’ll need a public URL to a video or audio file.
Import your media from a URL
To import a media file from a URL, click the “New” or "Add" button on any folder or Video Library page.
In the dropdown menu, select "Import," then "Import from URL."
In the Import from URL modal, paste a publicly available link with one primary video or audio file on the page, then click “Continue.”
Import from URL only works for publicly available links. Pages that are hidden behind a login will automatically fail.
Note
Some sources aren't supported for URL import. For example, Vimeo links and Wistia media URLs cannot be imported this way. For Wistia-hosted media, we recommend using Move & Copy to transfer content between accounts instead.
Choose a destination folder
If you started from the "New" button, you'll be asked to choose a destination folder (or create a new one) before the import begins.
If you started from a folder's "Add" menu, your media will import straight into that folder—just click "Import."Once the import starts, you can track its progress in the activity tray. You'll see "Importing 1 media to [folder]," and then a link to the new media once it's done.
Tip
Import from URL will not pull in captions or languages available on the original media. However, you can upload, generate, or purchase captions and transcripts in Wistia. See Transcripts and Captions for details.
Troubleshooting
Import fails
If your import fails, confirm that:
The link is public. Open it in a private/incognito window. If you're asked to log in, the import won't work.
The page has one primary video or audio file. The link must point to a page or file with one primary video or audio file. If the page has several videos, we can't guarantee which one will be imported.
The media is not already hosted on Wistia. A Wistia video embedded on another site can't be imported via URL. Use Move & Copy instead.
Reduced video quality
If the video looks lower quality than expected, the source link may have served a compressed version. Upload the original file directly, or use a native import option (like Google Drive) instead.
Note
Google Drive links may import at reduced quality. For full-resolution video, use Import → Import from Google Drive instead, or download the file from Drive and upload it directly.