Your Notification settings page is where you can customize what activity you get notified about. This includes activity from comments to account notifications and media activity.
To access the Notifications page, open up your account dropdown menu and select "Settings."
Once in your account's settings, select "Notifications" from the left-hand side menu.
Note
The Notifications page will look a bit different for Standard and Limited Users.
After making updates your notification settings, click "Save Changes" at the bottom of the page.
Notification options
Digests
You can enable a daily or weekly digest of notifications. Notifications included in the digests are:
Lead capture alerts (Form submissions, Webinar registrations, Channel subscribers)
Media added
Comments (Team and audience)
User updates (User joined the account, email address was invited to join the account)
Tip
You can set up the Wistia and Slack Integration to receive notifications via Slack.
When Monthly analytics recap is enabled, you'll receive a summary of account-wide analytics data from the previous month each month.
Note
Account Owners and Managers receive digest notifications for all account activity. Standard and Limited users only receive media activity for folders they've been added to as a collaborator—their digest doesn't include lead capture alerts or user/invite activity.
Comments
With comment notifications, you can choose to be notified of all comments or only get notified when someone replies to or mentions you in a comment.
New lead alerts
You can opt to receive notifications whenever a lead has been captured via Channel subscription, webinar registration (using a Wistia Form), and/or a Wistia Form on videos.
Note
Only Account Owners and Managers can receive lead alerts via email.
Recurring media exports
Set up weekly and/or monthly media exports that include all of your account media and metadata.
Account activity
Under Account activity, you can get notified about login activity, bandwidth overage warnings, and/or new user folder invitations.
Video activity
Get notified the first time one of your videos is played. Under Video activity, enable the "Video is first played" alert to receive a notification when a video records its first play.
Per-media notification options will differ for each user type:
Account Owners and Managers can enable the first played alert for all media in the account, only media they created, or specific media.
Standard and Limited users can enable the first played alert for content they can view stats for.
Note
The first played alert fires once per video, when Wistia records that video's very first play. It does not fire again for later plays.
Specific content
When you turn on notifications for individual media, those media appear under Specific content at the bottom of the Notifications page. Use this section to review and manage the per-media alerts you've set without navigating to each media page.
Notifications for a specific media
Instead of setting alerts account-wide, you can also turn on notifications for an individual media.
To set notifications for a single media, select "Notifications" from the dropdown menu on the manage page.
In the notifications window, choose the alerts you want to receive for that media.
Save your changes.
Any media you've set notifications for appears under "Specific content" on your Notifications page in your account settings.
Tip
You can also access the per-media notifications modal by clicking the bell icon at the top of the Share modal.
Manage notifications
Notification settings are personal to each user; an Account Owner or Manager cannot turn notifications on or off for other people in the account. If a teammate is getting too many emails (e.g., comment notifications), they'll need to adjust their own settings on this page.
You can unsubscribe from a digest at any time from the link in the digest email's footer, or from the Notifications page.