Wistia

Set up your account name, logo, and more.

Account Settings

This guide walks you through the types of content you can and can't upload to Wistia.

Content Standards Policy

Learn about your monthly account usage and how bandwidth works.

Account Usage and Bandwidth

Something in your Wistia account acting differently than you expect? This is a great starting place for getting your issues sorted.

Account Troubleshooting

Everything you need to know about old plans, new plans, and our commitment to you.

Legacy Plans

All about media actions, including uploading, replacing, archiving, and downloading.

Media Management

The Profile page in your account is where you can change your email, password, and add a profile picture.

Profile Settings

Learn about data privacy and security with Wistia, as well as the Wistia Trust Center.

Privacy, Data Protection, and Security

Everything you need to know about how sales tax could affect your Wistia account.

Sales Tax FAQ

Use tags to organize, search, filter, and discover your content in Wistia.

Media Tags

Manage users and permissions and invite new teammates to your Wistia account.

Manage Team

Single Sign-On (SSO) for Wistia

Learn how to configure Wistia SSO with Entra ID (formerly Azure AD) for simpler and more secure logins.

Wistia SSO Setup - Entra ID

Learn how to configure Wistia SSO with Okta for simpler and more secure logins.

Wistia SSO Setup - Okta

Learn how to configure Wistia SSO with OneLogin for simpler and more secure logins.

Wistia SSO Setup - OneLogin

A glossary of Wistia terms, definitions, uses, and links to relevant resources.

Wistia Glossary

Review your recent analytics or pick up unfinished projects on your Home page.

Account Home Page

Manage the branding for your account in one place.

Brand Assets

Cancel Account

Learn about user roles and their permissions in Wistia.

User Roles

Configure your email settings for Channel and webinar notifications.

Email Settings

Complete a quick account verification step before getting started with Wistia.

Email Verification for New Accounts

Seamlessly manage multiple Wistia accounts under a single plan.

Team Accounts

Choose which notifications you'd like to receive about activity in a Wistia account.

Notification Settings

A guide to media storage limitations and tips for optimizing your account.

Understanding Media Limits

Wistia W9

Discover how to access your billing settings and update your plan.

Wistia Billing Overview

Got questions about billing? We’ve got answers!

Billing Troubleshooting

Increase your user limit at an additional monthly cost.

Purchase Additional Users

Organize your Wistia files into folders and subfolders.

Folder Management

Streamline collaboration by allowing teammates to find and join your Wistia account.

Allow users to find & join account

Keep tabs on actions taken in your Wistia account.

Team Activity Dashboard

Learn about managing the storage included in your account.

Understanding Storage Limits

Save speaker profiles once and reuse them across your account.

Speaker Library

An automated assistant that can answer your questions and complete tasks in your Wistia account.

Wistia Agent

Caroline F

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Katie

Learn how to navigate your Wistia account, manage your plan, and set up billing.

Account & Billing

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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