The Wistia Agent is an in-app assistant that can organize and understand your Wistia account and content. Ask the agent just about anything to locate and manage content, confirm product capabilities, understand analytics, and more.

The agent is available in the footer of your Wistia account. Click the "Wistia Agent” button to open the chat box and start a request.

The agent modal will open and display a few sample prompts to help you get started. Example requests include, but are not limited to:

Easily upload content or start a new recording from anywhere in your account via the agent.

To add new content, click the plus (+) icon at the bottom left of the chat box and select “Upload videos” to select a file from your device, or “Record a video” to start a new recording in Wistia.

You can share files with the agent for context, like a screenshot of a problem or a doc with instructions.

You can attach a file in a few ways:

Supported file types include images, PDFs, docs, spreadsheets, fonts, and zip files.

To tell the agent exactly which content you mean, mention it in your message:

You can also click the plus (+) icon at the bottom left of the chat box to attach one or more videos from your Video Library.

The agent can do work for you on a schedule, either once or on repeat. For example, it can send a weekly analytics summary, tag new uploads every Friday, or add captions to videos that don't have them yet each month.

Each time a scheduled task runs, it starts a new chat for the person who created it, so you can see what the agent did.

Open the agent and tell it what you want done and when (for example, "Every Monday at 8 AM, summarize last week's video performance"). The agent will reply with a plan card that lists the schedule and the actions the task can take. Review the plan and approve it to save the task.

Ask the agent to pause, resume, rename, or delete a scheduled task, like "Pause my weekly analytics summary."

To manage scheduled tasks, open the agent in fullscreen and select "Scheduled tasks" in the sidebar.

The page lists each task's name, schedule, last run, next run, and status. Filter by "Active," "Paused," or "Needs attention." Use the menu on any task to:

If a task fails, it will be labeled "Needs attention" with a banner at the top of the page. Click "Review" to see the tasks that need a look. One-time tasks show as "Done" after they run.

The agent remembers your chat history so you can easily return to previous messages. To view your chat history, click the arrow icon at the top right of the agent modal.

You’ll be directed to a list view of all past chats with the agent and video remix history. Click into any chat to view or continue the conversation.

Click the trash can icon on the right side of any chat to permanently delete it.

The agent can apply the same change across a set of videos you pick manually, like a list from search results or a group of @mentions. Before you approve, it shows you the plan and the credit cost of any actions that use credits. When it finishes, it shows the result for each video so you know what worked and what didn't.

You can also ask the agent to:

Using the agent is free. Some actions it takes for you, like ordering captions, use credits. The agent always shows the credit cost before you approve.

The agent can take destructive actions, such as deletions, but only after you've confirmed the action. The agent will never delete content without your explicit permission.

The agent is designed to operate within the user's permission levels and will not allow anyone to bypass what they can already do in the account.

Mochine (formerly Remix) is a focused tool for creating video. The agent is a general-purpose assistant that finds, understands, and acts on content across your Wistia account.

Yes!