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Purchase Additional Users

Increase your user limit at an additional monthly cost.

Written by Katie

Looking to expand your team on your current plan? Depending on your plan, you can add users to your account for an additional $25 each per month on an annual plan, $31.25 per month on a monthly plan, or a custom price. Review our plans and pricing for more information.

Note

Additional users are available to purchase on all paid Wistia plans.

Invite additional users

If you’ve reached your plan’s seat limit, Account Owners and Managers can purchase additional users on the Manage Team page without upgrading your plan.

Click "Invite users" at the top right of the page.

From here, you can add and purchase a single user, or multiple.

Note

If "Allow users to find & join account" is enabled, verified new users will have the option to find and join your account, which may result in additional monthly charges.

For more information on managing users and permissions, refer to our Manage Team guide.

Note

Viewer-role users are free and don't count toward your seat limit. Owner, Manager, Standard, and Limited user roles count toward your included users.

Manage users

To view and manage your user limit and usage, visit the Account Usage page in your account settings.

We'll display your current user count, limit, and any additional users you've added. Click "View all" to head to the Manage Team page, where you can see all of your users, add more, and remove users. Click "Add user" to add a user directly from the Account Usage page.

Billing

Additional user costs will be billed monthly on your regular billing date, alongside any other storage or transcription charges. Check out our Billing Troubleshooting guide for a breakdown of monthly costs.

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