In this article, we'll cover storage limits, what's included in your account, and tools and tips for managing and organizing your content.

Each Wistia plan comes with a set amount of storage for your content.

This encompasses any file that you upload to your account, including video, audio, document, and image files. This also includes any videos made with Record, separate edit exports, and webinar recordings. While you can upload many different file types to Wistia, some of these will have more limited functionality (documents, images, etc.).

The full Wistia feature-set is available with video and audio files, which means that you can customize, embed, and view analytics for these media.

For other file types, you can use a Wistia media URL to share the file for others to view and download.

For a full breakdown of the file formats that Wistia supports, check out our Export Settings article.

Any file you upload counts towards your storage limit. This includes files in your Shared Library and in My Library. If you use the Editor to save a new copy of a video, the new export counts in addition to the original, as it is a new file in your account. If you choose to archive any media within your account, these still count towards your storage total.

If you're approaching the storage limit included on your plan, you can purchase additional storage blocks, or remain on pay-as-you-go billing. Free plans do not have the ability to purchase additional storage, and cannot exceed the included storage amount.

Total storage costs are calculated at the end of each billing cycle. Your storage is measured on your account's monthly billing date—the day of the month you first subscribed (this applies on annual plans, as storage is a monthly cost). Whatever storage you're using on that date is what you're billed for that month. Even on an annual plan, storage is measured and billed monthly.

If you go over your included storage mid-month but reduce your usage before your billing date, you won't be charged. You can find your billing date on your Account Usage page.

There are lots of ways to effectively manage your video library and have more control over associated costs.

You can keep track of how much storage you've used on your Account Usage page. You'll see trackers here that show you how much storage you've used, in addition to a storage usage trends graph.

You can also export a CSV for more data. This has multiple columns of account data, including file size and archived state.

If you've exceeded your included storage, you'll see that here as well. You can also choose to add storage.

On a paid plan, if you haven't purchased an additional storage block but upload files that exceed your included storage, you'll be on pay-as-you-go billing and your account will automatically get an additional storage block added to it for that billing cycle that covers what you've used.

If you remove files and don't exceed your storage for your next billing cycle, you will not pay for an additional storage block.

If you've purchased and prepaid for an additional storage block and exceed what's included in that storage block, you'll be charged for another storage block that covers that extra amount.

There are multiple ways you can organize your account to keep track of your content, such as using folders and sub-folders, in addition to archive. Archived files remain on our servers and can be restored to your content library at any time.

Check out our Media Management article for a full breakdown.

If you'd like to avoid pay-as-you-go billing, you can also delete content. You can export analytics to get a better sense of any files you'd like to delete.

If you're approaching your storage limit and you're not able to delete any content, you can purchase additional storage on any paid plan.

Here is a full breakdown of storage blocks and pricing.

Enterprise plans include more storage and can add storage in 1TB blocks.

Our team can help assess your needs and recommend a plan that better suits your growing content library. Just reach out!

The Account Usage page updates about once a day, so changes can take up to 24–48 hours to show up. The billing summary isn't live either. You're billed for the storage you're using on your billing date, so if you delete content before that date, it's reflected even if the page hasn't updated yet.

Archived media is still stored on our servers and counts towards your storage. To free up space, you need to permanently delete it.

Storage charges are based on everything in your account, including older and archived media, not only new uploads. Check your Account Usage page to compare your total against your plan's included storage.

Free plans can't go over their included storage. You'll need to delete enough content to get under the Free plan limit, then downgrade.