While we work hard on making our analytics interface powerful yet easy to use, it can sometimes be necessary to export your analytics data for further analysis.
There are quite a few places you can export analytics. We'll cover all the options below.
Export account-wide analytics
Account Overview analytics
To export aggregated analytics for all media, folders, or Channels in your account, open the "Analytics" dropdown and then click "Overview."
From here, you can choose a timeframe, select a data type, apply tags, and set filters. Then, hit the "Export" button located in the Top Media or Top domains chart, depending on the data you'd like to receive.
Soon after, you'll be emailed a CSV file that includes a ton of sweet metadata.
For more details, head to our Account Overview Analytics page.
Account Trends analytics
On the Trends page in your account analytics, you can export video or folder performance data.
First, update the filter options to your liking. Then, scroll to the bottom of the page and click the "Export Stats to CSV" button.
Choose between exporting only the content displayed in the trends or all videos/folders in your account. After clicking "Export," a CSV file will be emailed to you.
Note
If you choose to specify a date range, this will update the Plays over Date Range column. This does not apply to any other column in your CSV.
Visit our Media Trends article for more information about Trends.
Account Audience analytics
You can export account-wide viewer analytics from the Audience page in your account analytics.
At the bottom of this page, you’ll see a button to export as a CSV.
You have the option to export identified leads or your entire audience. You can differentiate by selecting the different tabs from the top view on the Audience page. This export will be emailed to you.
Our Viewer Analytics article covers these metrics in more detail here.
Export folder analytics
To collect folder analytics, visit the Analytics page of your folder.
Then, scroll down and hit "Export."
You'll be emailed a CSV file with folder analytics for the selected timeframe. This will include all the data shown on this page and more.
For more on folder analytics, head here.
Export Channel analytics
To export your Channel’s analytics, head to the Analytics page of your Channel and click "Export."
After confirming the export, you'll be emailed a CSV file with Channel metadata for the selected timeframe. This includes metrics such as Plays, Unique Page Loads, Engagement, and more. If you have podcasting enabled, you'll receive podcast-specific data as well.
Visit our Channel Analytics Overview for more details.
Export media analytics
To access analytics for an individual media, head to the media page, then click "Analytics." From here, you can choose to collect data from the Embed, Engagement, or Conversion tab.
For a media analytics overview, check out this article.
Media Embed analytics
For a Media Embed Locations report, navigate to the "Embed" tab in your media analytics.
After setting your date range, click "Export" next to Embed location summary. Shortly, you'll receive a CSV file via email with details about the embed locations and how the media performed at each location.
From the Embed tab, you can also download the Top embed location graph as an image by clicking the download icon.
You can read more about Embed analytics from the Embed section of our Media Analytics Overview.
Media Engagement analytics
On the Engagement tab, at the bottom of the page (past all of your heatmaps), click the Export Stats to CSV button.
You'll have the option to set a date range if needed. This will produce a file (sent via email) that contains the video's Heatmap data in CSV format.
For more on Engagement data, check out these articles:
Media Conversion analytics
Looking for a conversion report? Check out the "Conversion" tab in your media analytics.
Be sure to set your date range, and then click "Export" next to Form submissions. Within a few minutes, you'll be emailed a CSV file containing submission data (first and last name, email, and date submitted).
You can learn more about Conversion analytics from the Turnstile Conversion Analytics section of our Media Analytics Overview.
Export live event analytics
Live Audience analytics
On your live event's Overview page, click "Audience." You'll be able to export the Registrant and/or Attendee data shown on this page.
By clicking "Export," you can select the type of export you'd like to receive, and the download will begin automatically.
We cover these analytics in more detail here in our Live Event Registrants Page article.
Live Event analytics
From your live event's Overview page, click "Analytics." Then, from the Event Recap tab, you can instantly download different audience engagement data.
The Audience funnel chart, Attendee chats, questions, and poll responses can be individually downloaded by clicking the download icon within each category.
For a full breakdown on event recap data, see our Live Event Recap article.
Troubleshooting
If you’ve exported your analytics, but haven’t received them in your email inbox yet, they may be getting caught in a spam filter. You’ll want to be sure to add [email protected] to your approved sender’s list. Alternatively, you can also approve emails from us with our domain - wistia.com.
Still not receiving your analytics export? Let us know! We’re happy to help.