The Account Overview Analytics page is where you can see aggregated analytics about how all of the content in your account is performing. Think of it as your media analytics, but all in one place, for your whole account!
Metrics
The metrics on this page include:
Total Plays: The total number of initial play button clicks in a session.
Play Rate: Out of the number of people who loaded content on a web page, this percentage of people played it.
Time Played: The total number of time your viewers spent watching or listening to your media within the selected date range.
Unique Visitors: The number of distinct individuals who visited your content at least once within the selected date range.
Engagement: The average amount of time spent consuming your content.
Form Submissions: The number of turnstile submissions (on videos only).
The Total Plays chart shows you all of the plays within the timeframe you have set. Hovering over each day will show you the total for that day.
Within the Top Media chart, you can sort by Plays, Play Rate, Time Played, Unique Visitors, and Form Submissions, to get a better understanding of which media are performing the best. If you’d like to look more in-depth at a specific media, clicking on the media title will bring you right to the media so you can review it in more detail.
Filters
There are filtering options to view your Account Overview analytic data. Whether you’re looking for a specific date range, or to see where you’ve enabled a certain feature (think Annotation Link or Call to Action) you can do so with the filters on this page. You can set this page up to view all media, folders, or Channels, and filter by tags as well.
Timeframe
All of the information on this page can be filtered by preset options; the last 7, 28, 30, and 90 days, or, you can enter your own custom date range.
Tags
If you’ve selected to view all media analytics, you can specify which tags you’d like to filter for. In the Tags dropdown menu, you can see how many media a specific tag is on.
Media Attribute Filters
You can also filter by the following media attributes:
Media Type
Autoplay
Looped Media
Turnstile
Annotation Links
Call to Action
Eventbrite
Marketo
Once you’ve selected your desired filters, click “Apply” to update the analytics on the page. Once applied, all filters display as chips at the top of the page. Filters can be removed by clicking the “X” on the chip, or by deselecting it in the dropdown menu to confirm your changes.
If you apply filters and then share the Account Overview Analytics URL, the recipient will be able to view the page with the filters you have applied.
Exporting
Once you’ve gathered some viewing data for your media, you can export that data as a .csv file.
On the Overview page, make sure you have the date range you want to export selected. Then click the Export button below the graph.
Once you’ve confirmed the export, you’ll receive the CSV file via email!
Troubleshooting
If this page isn’t loading as expected, or something isn’t working properly here, head on over to our Status Page. We keep this page up to date, so if anything is down, we’ll let you know! You can also subscribe for updates.
Status Page looking good? Head on over to our Analytics Troubleshooting page for more tips.