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Legacy Plans

Everything you need to know about old plans, new plans, and our commitment to you.

Written by Caroline F
Updated yesterday

Video has changed a lot over the past few years—and so has how teams use Wistia. On March 17, 2026, we introduced new plans and pricing to better support how teams create, collaborate on, and scale video today.

Our current plans include more storage by default and reflect modern video workflows.

This article covers:

  • What changed on March 17, 2026

  • What it means to be on a Legacy plan

  • How we're supporting existing customers through the transition

What changed on March 17, 2026

On March 17, 2026, Wistia introduced a new set of plans and pricing for new customers. These plans include more storage by default and are designed to support the way teams create, collaborate, and manage video today.

Legacy plans

If you signed up before March 17, 2026, and you haven’t upgraded to one of these new plans, you’re on a Legacy plan. Simply put, this means the plan you’re on is no longer available to new customers.

Over time, some Legacy plans will be retired as customers move to plans that better reflect today’s video workflows. If your plan is affected, account owners will be notified ahead of any changes.

If no action is taken after notification, accounts may be moved to the closest equivalent plan that fits their usage.

Our commitment to you

We know plan and pricing changes can raise questions, especially for long-time customers. Our goal is to make this transition as clear and smooth as possible.

Our approach is guided by a few principles:

  • Generous by default: Our newer plans include more storage and flexibility out of the box.

  • Aligned with how teams work today: Our pricing has evolved to better reflect modern video workflows and collaboration.

  • Thoughtful for long-time customers: We aim to make this transition without disrupting what’s already working for you.

If your plan will be affected by any future changes, account owners will be notified ahead of time so they can review their options before anything takes effect.

We’re also continuing to invest in Wistia—from reliability and performance to features like automated transcriptions, media archiving, and webinars. Updating our plans helps ensure the platform can keep supporting how teams create and use video today.

Want to learn more?

Visit your Plans page to learn more about what’s included, and reach out to us at [email protected] if you have questions after reviewing the information.

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