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Wistia and ActiveCampaign Integration

Connect your Wistia account to ActiveCampaign and send contacts to lists through your videos, Channels, and webinars.

Caroline F avatar
Written by Caroline F
Updated today

When you connect your ActiveCampaign account to Wistia, you can send captured leads to ActiveCampaign lists of your choice.

Whether you're using a Turnstile, Channel subscription form, or webinar registration, you can choose ActiveCampaign lists to send new contact information to.

With contacts in your ActiveCampaign account, you can add them to automation workflows, segment based on lists, and send personalized email campaigns.

Connect ActiveCampaign in Wistia

Click into your account settings and open up the Integrations page from the lefthand sidebar.

Note

You must be an Account Owner or Manager to access this page.

In the Email section of this page, click into Active Campaign.

Locate your API URL and API key in your ActiveCampaign account, and paste them into Wistia.

  1. In ActiveCampaign, click "Settings" to open up your account settings menu.

  2. Click "Developer" to access your API information.

  3. Copy your API URL and API key into Wistia.

  4. Click "Connect" in Wistia.

Send leads from Wistia to ActiveCampaign

With ActiveCampaign connected to your Wistia account, you can send leads to lists through three forms:

  1. Turnstile

  2. Channel subscriptions

  3. Webinar registration

Connect Turnstile to ActiveCampaign list

Head to a video in your Wistia account you'd like to set up a Turnstile for. Click "Customize" and open up the "Turnstile" option.

Set your desired Turnstile preferences and scroll down to check off ActiveCampaign in the Select an integration section.

Once checked off, select your ActiveCampaign list from the dropdown menu.

When you've completed customizing your Turnstile, click "Save."

Now, any Turnstile entries will port over to your ActiveCampaign list.

Connect Channel subscription form to ActiveCampaign list

Head to your Wistia Channel and click "Customize" to adjust the settings on your Channel. Scroll down to the Add-Ons section and select "Email Subscribers." Open up "Header Button and Form" and check off "Show Subscribe button."

Adjust your Channel subscription form and scroll down to the Provider section, where ActiveCampaign will be listed.

Note

ActiveCampaign must be set to be your primary integration.

Select your desired list to send leads to, and click "Save."

With your subscribe form and ActiveCampaign list set up, any Channel subscribers will be added to your chosen list.

Connect webinar registration form to ActiveCampaign list

When you set up registration for your webinar, you can select an ActiveCampaign list to send registrants to.

On your webinar's page, open up the Customize dropdown and click "Registration form."

With ActiveCampaign connected, scroll down and click "Connect to ActiveCampaign." In the modal, select the list you'd like to send registrants and attendees to. Then, click "Connect to ActiveCampaign list."

When you connect your ActiveCampaign list, any current and future registrants, as well as attendees, will port over to the list.

Email Campaign embed with ActiveCampaign

Tip

You can generate an ActiveCampaign merge tag without connecting the integration in your Wistia account.

With an email campaign embed, you can paste a clickable thumbnail into the email body of a campaign. This contains a merge tag that captures visitor information to show in your Wistia analytics.

On your media page, click "Embed" and navigate to the "Email Campaign" tab. In the Email Provider list, set your provider to ActiveCampaign.

You'll also want to set the thumbnail size, add the URL you'd like your thumbnail to link to, and set the video's play behavior.

You can also optionally click to "Show Email Merge Tag" if you'd like to view the code.

Then, click "Copy Tag" and paste it into the email builder for your ActiveCampaign email.

When you send out your email campaign, recipients who click the thumbnail link and play the video will then be identified in your Wistia analytics.

Manage your audience in ActiveCampaign

To access your contacts in ActiveCampaign, select "Contacts" from the lefthand sidebar. Here, you can see a complete list of all of your contacts, and click to view lists, manage segments, and more.

On your Lists page, click your desired list to view the contacts you've collected there.

Check out ActiveCampaign's documentation to learn more about managing your contacts, lists, and segmenting.

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