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Wistia and Keap Integration

Connect Keap to your Wistia account and send leads to lists through forms on your videos, Channels, and webinars.

Written by Caroline F

Funnel your Wistia-collected leads to your Keap list to automate your marketing efforts.

Connect to Keap in Wistia

To connect the Keap integration, head to the Integrations page in your account settings.

Note

You must be an Account Owner or Manager to access this page.

Select the Keap (Infusionsoft) integration from the "Email" tab.

This will take you to a page where you can set up your integration. Click "Set up" and follow the prompts to connect your account.

Once connected, Keap will be labeled as such on the Integrations page.

Send leads from Wistia to Keap

With Keap connected to your Wistia account, you can send leads to lists through three forms.

  1. Turnstile

  2. Channel subscriptions

  3. Webinar registration

Connect Turnstile to Keap list

To connect a Turnstile to a Keap list, head to a video in your account and click "Customize." Open up the Turnstile option and set your desired preferences.

Scroll down to the Select an integration section and check off Infusionsoft (Keap).

Once selected, choose your Keap list from the dropdown menu.

Click "Save" when you've completed customizing your Turnstile.

Now, when visitors fill out a Turnstile, their information will show up in your selected Keap list.

Connect Channel subscription form to Keap list

Head to your Wistia Channel and click "Customize" to adjust your Channel settings. Scroll down to the Email subscribers section and enable the Show subscribe button option.

Set up your Channel subscription form and scroll down to the Provider section, where Keap will be listed.

Select your desired list to send leads to, and click "Save."

With a subscribe form on your Channel and a Keap list selected, Channel subscribers will port over to Keap.

Connect webinar registration to Keap list

When you enable registration for your webinar, you can select a Keap list to send registrants to.

On your webinar's page, open up the Customize dropdown and click "Registration form."

With Keap connected to your Wistia account, scroll down and click "Connect to Keap." In the modal, select the list you'd like to send registrants and attendees to. Then, click "Connect to Keap list."

When you connect your Keap list, all current and future registrants, as well as attendees, will be sent to the list.

Email Campaign embed with Keap

Tip

You can generate a Keap merge tag without connecting the integration in your Wistia account.

With an email campaign embed, you can paste a clickable thumbnail into the email body of a campaign. This contains a merge tag that captures visitor information to show in your Wistia analytics.

On your media page, click "Embed" and navigate to the "Email" tab. In the Email Provider list, set your provider to Keap.

You'll also want to set the thumbnail size, add the URL you'd like your thumbnail to link to, and set the video's play behavior.

You can also click "Show Email Merge Tag" to view the code.

Then, click "Copy Tag" and paste it into the email builder for your Keap email.

When you send out your email campaign, recipients who click the thumbnail link and play the video will then be identified in your Wistia analytics.

Manage your audience in Keap

In your Keap account, select "Contacts" from the left-hand side, or from your dashboard, to access all of the contacts you've collected in your Keap account.

Head on over to Keap's documentation to learn more about managing your leads and lists, and sending personalized follow-up communications.

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