Note
Speaker detection is available on all Wistia plans.
With speaker identification enabled, transcript dialogue is organized by speaker name. Speaker names can then be edited and saved in your Speaker Library for future use.
Label speakers
Click on any speaker label in the transcript to add an existing or create a new speaker name.
Labeling one speaker instance will apply that name to all other dialogue from that speaker.
Tip
Speaker detection accuracy depends on audio quality and how distinct the voices are, so inaccuracies may sometimes occur. If a paragraph is attributed to the wrong person, you can re-assign it — or split a paragraph between speakers — directly in the transcript editor on the media page.
Hide speakers from viewers
To hide existing speaker names for a single media, select “Hide speakers from viewers” in the ellipsis dropdown menu.
Speaker names will be hidden on the media page and in other instances where the transcript is visible. You can restore the names at any time by returning to the dropdown menu and selecting “Show speakers to viewers”; all previous speaker information will be retained.
Speaker Library
Your Speaker Library contains all existing speaker names, along with speaker bios and media in which they’re mentioned. To access your Speaker Library, navigate to the “Speakers” tab in your account settings.
Here, you can add new speakers to use in future transcripts, edit speaker information and bios, and delete speakers.
Learn more about the Speaker Library here.
Note
Speakers are managed on a per-video basis; they cannot be added to multiple videos at once or detected automatically by face or voice.
Account-level settings
In addition to managing speakers in the Speaker Library, Account Owners can configure automatic speaker identification for all media from the “Account” tab in their account settings.
When enabled, speakers will be automatically identified in all existing and future media transcripts. You can still disable speaker information for individual media.
FAQ
Are speakers included in exported transcripts?
No, speaker labels are stored separately from the transcript text and are not included when you download or export a transcript (or via the API). Speaker labels appear only on the media page, Channel episodes, and transcript embeds.
If I edit a speaker, does it update everywhere?
Yes. When you edit a speaker's information in the library, the changes apply to all webinars, videos, and transcripts that reference that speaker.