Audience Comments are comments left by Viewers. Team Comments are comments left by Users.

You can choose whether visitors to the media page will have the option to leave comments.

One of the best ways to get feedback from your team is to use the “Share for review” option, which allows you to generate a shareable link. This link can be accessed by anyone you share it with, regardless of whether they have a Wistia account. You can access the “Share for review” option on the media page page, under the "Share" dropdown menu. Head on over here for a walkthrough on Share for review.

By default, Audience Comments on your media are enabled. To disable this functionality, head to the Comments tab or the Media page preview. Here, you’ll be able to toggle the public display to allow Team comments, Audience Comments, or no comments (None).

You can manage commenting ability for multiple media from the bulk actions menu.

Within the Manage Comments modal, you can enable team comments, audience comments, or disable comments for the selected media.

Made a typo? Not a problem. You can edit or delete a comment by clicking the three dots under the comment.

Looking to make sure you’re leaving a comment at the exact right spot? Link your comment to a specific time by pausing the video while viewing, or scrolling to the desired time. Ensure the time is checked off on your comment before submitting.

Tag a User in a comment by typing “@” followed by their name. The User can then be selected from the drop down that appears.

From the Media page, click the checkmark next to a Team comment to mark it as Resolved. The comment will then be hidden to allow you to sort through any unresolved comments.

If you need to revisit a Resolved comment, simply click Show Resolved. Clicking the checkmark next to the Resolved comment will Re-open it.