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Commenting

Comments are a great way to get feedback from your audience and collaborate with teammates.

Hanna P avatar
Written by Hanna P
Updated over a month ago

Share for review

One of the best ways to get feedback from your team is to use the “Share for review” option, which allows you to generate a shareable link. This link can be accessed by anyone you share it with, regardless of whether they have a Wistia account. You can access the “Share for review” option on the media page, under the "Share" dropdown menu. Head on over here for a walkthrough on Share for review.

Audience Comments

Audience Comments are comments left by Viewers on the public media page. To enable Audience Comments, head to the Media page preview by clicking the "Eye" icon. From here, you’ll be able to toggle the ability for viewers to leave and view comments.

Comment Bulk Actions

You can manage commenting ability for multiple media from the bulk actions menu.

Within the Manage Comments modal, you can enable or disable Audience Comments on the public media page for the selected media.

Team Comments

Team Comments are internal comments left by Users. These comments can only be seen by Users who are logged into the account.

Note

If you’d like to update your email preferences (to skip getting a new email whenever there’s a new comment), just head to your account settings.

You can filter team comments to view those with a specific timecode, the new comments, or the oldest ones.

Tagging Users

Tag a User in a Team Comment by typing “@” followed by their name. The User can then be selected from the drop-down that appears.

Tagging Users

The tagged User will be notified on their Home page and via email.

Reacting to Comments

Leave a reaction on any Team Comment by clicking the Smiley Face icon below the comment and then selecting your emoji of choice.

You can remove the reaction by clicking the emoji that appears.

Adding Links to Comments

Users can add one or more links to a Team Comment for viewers to click.

Any URLs pasted in a Team Comment will be hyperlinked automatically.

Resolving Comments

Click the checkmark next to a Team Comment to mark it as Resolved. The comment will then be hidden to allow you to sort through any unresolved comments.

Resolving comments screenshot

If you need to revisit a Resolved comment, simply click Show Resolved. Clicking the checkmark next to the Resolved comment will re-open it.

Manage Comments

If you have both audience comments enabled in addition to team comments, you can toggle back and forth between the two.

Modify Comments

Editing and Deleting Comments

Made a typo? Not a problem. You can edit or delete a comment by clicking the three dots under the comment.

Linking Your Comment to a Specific Time

Want to make sure you’re leaving a comment at the exact right spot? Link your comment to a specific time by pausing the video while viewing, or scrolling to the desired time. Ensure the timestamp is checked off on your comment before submitting.

Linking to time

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