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Live Event Chat and Silencing Attendees

Learn about chatting with participants during a live event.

Caroline F avatar
Written by Caroline F
Updated over 2 months ago

Hosts can enable chat during a live event to allow for audience members, hosts, and panelists to interact with each other and ask questions.

To enable chat, click "Settings," and then select the filter icon. From here, you can toggle "Activate chat" to "on."

Chat

There are a number of interactive options within a live event’s chat. All participants (including the host and panelists) can:

  • Add emojis to their messages and react to other messages with them as well.

  • Directly respond to a specific message.

  • Submit a message to the Q&A.

  • Fix any typos by editing their message.

Hosts and panelists have a number of additional interactive options as well, including:

  • Upload files directly to the chat, such as PDFs and MP4s.

    • Click the "+" icon to select a file.

  • Submit a comment to the Q&A

Hosts can also delete a comment or silence an attendee.

Note

Audience members cannot upload files to the chat.

Silencing Attendees

In a live event’s chat, hosts can “silence” an attendee, which will render the attendee’s messages hidden/invisible to all other people in the Event Room. This includes hosts, panelists, and other attendees. However, the said attendee will continue to see their own messages, without knowing they have been silenced.

To begin, click the three dots next to the attendee’s message and select the “Silence attendee” option.

Note

After confirming this action, the attendee’s past and future messages will only be visible to themselves. They will not be informed they have been silenced.

Once an attendee is “silenced”, the Host will see placeholders for messages previously sent by the attendee indicating that these messages are now hidden from view of the Host, Panelist, and other Attendees.

The Host can undo the silence of (or, un-silence) the attendee at any point by clicking “Attendee silenced” and then confirming this will make the attendee’s past and future messages visible to everyone.

The Host has the option to delete any messages as needed, and to re-silence any attendee as needed.

Tips

  • Only attendees can be silenced. Hosts or Panelists cannot be silenced at this time.

  • The Q&A is already moderated, so a silenced attendee can still ask questions. These questions are not visible to anyone unless the Host decides to make them public.

  • Silenced attendees will always see all of their messages.

  • Silenced attendees will not be removed from the event

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