Wistia's Team Accounts feature allows you to manage multiple brands, client portfolios, or business entities from one primary account. With this account structure, you'll have more flexibility to segment your content and users while allowing each instance to function independently.
Note
No changes will be made to plan structure or billing for legacy agency sub-accounts. However, they will now take on the name and functionality of Team Accounts.
Creating Team Accounts
Team accounts are available as an add-on for Premium Plans. Contact your Customer Success Manager to purchase team accounts or learn more.
Once you've purchased one or more team account spaces, head to the team accounts page in your account settings to set up each instance. Click Add account to create a name and URL for each account.
Navigating Team Accounts
Within the primary account, Account Owners can access all connected team accounts from the dropdown menu at the top right of the page.
Click See all or Manage team accounts at the bottom of the dropdown list to access a general overview of all team accounts. To log into a team account, click any account name from the dropdown menu or on the team accounts overview page.
Usage Reporting for Team Accounts
On the team accounts overview page, you'll find a usage graph for the total monthly bandwidth and media usage for all accounts for the current billing period.
Scroll to the bottom of the page to compare bandwidth trends for all Team Accounts. You may also hover over the graph to review monthly usage for each account.
Questions or feedback? Reach out to your Customer Success Manager or let us know at [email protected]!