Hosts can enable chat, Q&A, and polls before or during a webinar to allow audience members, hosts, and panelists to interact and ask questions.
To enable these options, click the settings icon and then toggle them to "On."
Chat
There are several interactive options in a webinar chat. All participants, including host and panelists, can:
Add emojis to their messages and react to other messages with them as well.
Directly respond to a specific message.
Submit a message to the Q&A.
Fix any typos by editing their message.
Hosts and panelists have a few additional interactive options as well, including:
Upload files directly to the chat, such as PDFs and MP4s.
Click the "+" icon to select a file.
Submit a comment to the Q&A
Hosts can also delete a comment or silence an attendee.
Note
Audience members cannot upload files to the chat.
Silencing Attendees
In a webinar chat, hosts can “silence” an attendee, which will hide the attendee’s messages from everyone in the event room. This includes hosts, panelists, and other attendees. However, the said attendee will continue to see their own messages, without knowing they have been silenced.
To begin, click the three dots next to the attendee’s message and select the “Silence attendee” option.
Note
After confirming this action, the attendee’s past and future messages will only be visible to themselves. They will not be informed that they have been silenced.
Once an attendee is “silenced”, the Host will see placeholders for messages previously sent by the attendee, indicating that these messages are now hidden from the view of the host, panelist, and other attendees.
The host can undo the silence of (or unsilence) the attendee at any point by clicking “Attendee silenced” and then confirming this will make the attendee’s past and future messages visible to everyone.
The host can delete any messages and re-silence any attendee as needed.
Tips
Only attendees can be silenced. Hosts and panelists cannot be silenced.
The Q&A is already moderated, so a silenced attendee can still ask questions. These questions are not visible to anyone unless the host decides to make them public.
Silenced attendees will always see all of their messages.
Silenced attendees will not be removed from the event.
Moderated Q&A
Audience members can type their questions in the Q&A tab during a webinar.
However, these questions won’t be visible to the entire audience until the Host approves them. Or, if they are deleted, they will not be viewable by the audience at all.
Questions that have not yet been approved will be in the “Submitted” tab.
Click "Make public" to approve the question. It will then appear in the "Public" tab. Click the Trash icon to delete it.
A host or panelist can then create a thread to answer the question. To create a new thread, click "Reply."
Any dismissed questions will appear in the “Deleted” tab and are not visible to the audience.
To delete a question, click the trash bin icon. Deleted questions can also be moved back over to the "Public" tab by clicking "Make public."
Questions that have already been answered can also be moved over to the “Deleted” section at any time.
Polls
Hosts can create and edit Polls from the event room at any time before or during the event.
Note
Panelists cannot create, edit, launch, or delete polls. However, they can see polls and poll results.
While in the event room, navigate to the "Polls" tab. Clicking “Create a poll” lets you start drafting your question and answers. Once saved, the draft can then be edited, deleted, or launched.
Note
There is no limit to the number of polls you can create; however, each poll has a limit of up to 10 answer options.
Once launched, polls will appear to the audience after 10 seconds. As the audience votes, the host and panelists will see the percentage of votes for each response.
Once closed, polls will take 30 seconds to disappear from audience view.