There are a few options for allowing teammates and viewers to comment on your Wistia video pages:
Share for Review lets anyone comment via a shareable link—no Wistia account needed.
Audience Comments allows anonymous viewers to comment on the public video page.
Team Comments are internal comments that logged-in teammates can leave on any media shared with them.
Read on to learn more about each comment type and how to enable them for your Wistia content.
Share for review
One of the easiest ways to get feedback from your team is to use the “Share for review” option to generate a shareable link. Anyone you share it with can access the link, even if they don't have a Wistia account. You can access the “Share for review” option on your video's manage page. Click "Share" and in the Review tab of the Share modal, set up your link.
Read more about the Share for review feature here.
Audience Comments
Audience Comments include comments left by anonymous viewers on the public video page. To enable Audience Comments, navigate to the public video page preview through the “Preview” option in the ellipsis menu.
In the “Controls” tab, toggle the “Comments” option on to allow anonymous viewers to comment on the public video page.
On the public video page, anonymous viewers will be prompted to enter their name before commenting.
Comment bulk actions
You can manage commenting ability for multiple media from the bulk actions menu.
In the “Manage Comments” modal, you can enable or disable Audience Comments for the selected media on the public video page. Click “Apply” to save your changes.
Team Comments
Team Comments include internal comments left by logged-in users. These comments can only be seen by users who are logged into the account.
Note
Comment email notifications are managed per user, not account-wide. You can update your email notification preferences from the Notifications page in your account settings.
View Team Comments in the editor
When editing a video, open the "Comments" panel from the editor sidebar to see all timestamped Team Comments in context. Click any comment to jump straight to that moment in the video. You can resolve or reopen comments right from the editor.
Note
While you can view and reply to existing comments in the editor, new comments cannot be added there. If a comment falls on footage you've trimmed or deleted, it stays visible but is labeled "Trimmed from edit" / "Deleted from edit"; comments made before an edit show an "outdated" badge.
Head over to our Editing in Wistia page to learn more.
Tag users in comments
Tag a user in a Team Comment by typing “@” followed by their name. Then select the user from the drop-down. The tagged user will be notified via email and on their Wistia Home page.
React to comments
Leave a reaction on a Team Comment by clicking the smiley face icon below the comment and then selecting your emoji of choice.
To remove a reaction, click the emoji you’ve just added.
Add links to comments
Links are supported in Team Comments. Any URL pasted in a Team Comment will automatically be hyperlinked.
Mark as resolved
Click the checkmark next to a Team Comment to mark it as resolved. The comment will then be hidden so you can sort through any unresolved comments.
If you’d like to revisit a resolved comment, click “Show Resolved”. Click the checkmark next to the resolved comment to reopen it.
Manage comments
You can view and manage all comments on the media overview page. The "Comments" tab lives next to the media transcript.
If you’ve enabled both Team and Audience Comments, you can toggle between them in the "Comments" tab.
Edit comments
Made a typo? No problem. You can edit or delete a comment by opening the ellipsis menu below the comment.
The “Edit” option will only be available to comments you’ve posted.
Delete comments
You can delete Team and Audience comments from the media overview page. To delete a comment, open the ellipsis menu below the comment and select “Delete”.
Alert
Deleted comments cannot be restored.
Logged-in users can delete any Audience or Team Comments.
Link a comment to a specific time
Add context by linking your comment to a timestamp in the video. Link your comment to a specific time by pausing the video while viewing or scrolling to the desired time. Make sure the timestamp is checked off in your comment before submitting.
FAQ
Can I retrieve comments via the API?
Team and Audience Comments are not available through the public Data API at this time.





