Note
Looking for folder management tips? Check out this guide.
Video Library
The Video Library houses all media files in your Wistia account and contains the following viewing tabs:
All Media
My Library
Shared Library
Favorites
Archived
Each tab can be sorted by "Alphabetical", "Updated", or "Created". To the left of the sorting dropdown menu, click the arrow icon to toggle between ascending (up) and descending (down) order.
The "Media" tab includes several options to filter content:
Type (Video, Audio, or Other)
Folder
Tags
Play count
In the "More filters" menu, you can also filter by:
Created by
Origin
Date created
Duration
Note
Only Account Owners and Managers can view the “All media” tab in the Video Library, as they are the only users in the account with access to all media.
Upload media
Before you can use any of Wistia’s cool features, you have to upload media! Open an existing folder (or create a new one). Within that folder, click “Add” and select your desired upload option.
You can also upload media directly from the Video Library. Click “New” and then select “Upload Media” from the dropdown menu. Check out our uploading guide for more information.
Media title and description
Your media's title and description will not only help you locate files in your account but will also help boost your media SEO.
By default, the title will reflect the name of the file you uploaded, but you can change it at any time. Changing the media title or description won’t affect embed codes or links.
To edit a media title, hover over the title on the manage page for your video or click the pencil icon in the folder list. Press the "Enter" key or click anywhere outside of the title field to save your changes.
To add a description to your video, scroll down on the manage page and click "Edit." If a suggested description exists, you can decide whether to apply it, edit it, or dismiss it.
Tip
If your video has a transcript, we'll suggest an optional AI-generated title and description.
Use a description to share additional context or link viewers to your homepage or other media. The description will also be passed to services like Facebook (see more on our Social Sharing page).
You can type plain text in the description field or use Markdown to style the text and put images or links into your description. Bear in mind that line breaks will be visible in the description on the manage page, but will not appear in the media’s description in a Channel.
For more information on how to use Markdown in your media descriptions, visit the Markdown Styling page.
Note
Embedding HTML elements in media descriptions is not recommended, as it can cause display issues.
Media info
The “Info” tab at the bottom of your video's manage page will list some important information about the file, including:
Embeds
Created date
Created by
Speakers
Resources
Status
Assignee
Content type
Type
File Size
Duration
Play count
Status field
Assign one of the following statuses to your media to keep your team updated on media stages:
Needs Review
In Review
Approved
Status labels will be visible in the media list on the folder page and can be updated or removed in the Info section at any time.
Assignee field
Assign one or more owners to a media. Once assigned, the invited owner(s) will receive an email notification.
Archive media
Archiving media is a helpful option for organizing media you're not currently embedding or sharing publicly. This option lets you store media in your account in an inactive state while still viewing it and its analytics.
Note
Archived media still count toward your total storage. You can view your current and remaining archived media spaces on your Account Usage page.
To archive a media, hover over the title and click the checkbox that appears to the left. Check off as many media as you’d like and click “Archive” in the bulk actions menu at the bottom of the page.
We'll display any embedded locations and prompt you to confirm your decision before archiving the media.
Note
Only Account Owners and Managers can archive media.
To access your archived media, open the “Archived” tab in your Video Library.
Restore archived media
To restore archived media, hover over the desired media and click the checkbox that appears to the left. Alternatively, you can select all archived media using the checkbox next to the media count.
The bulk actions bar will present options to restore, download, or delete the selected media. Once restored, the media will retain its original URL and reappear in any existing embed locations.
Download media
On a video's manage page, open the ellipsis menu and select "Download" from the dropdown menu.
In the download modal, there are "Video," "Thumbnail," and "Transcript" tabs (if the media has a transcript).
In the "Video" tab, you can choose to download the MP4 or uncompressed version of the video. If you choose to download the MP4, you can also select a resolution and check the box to include available captions.
If you have dubbed versions of your video, you can download a separate dubbed file in a specific language.
In the "Thumbnail" tab, you can download a copy of the current Thumbnail, as well as the Storyboard. You can also choose whether to include the play button. Click the copy icon to copy the image directly.
From the "Transcript" tab, select which language you'd like to download (you'll need to download each language separately if you have multiple) and choose your desired file format:
SRT (SubRip subtitle)
VTT (Video Text Tracks)
TXT (Plain text)
Download media from a folder
You can download the entire contents of a folder on the folder’s landing page. Head to any folder within Wistia and you’ll see an option to “Export All Media”. Clicking this exports all original media files in the folder as a ZIP file. The ZIP file has a 4GB size limit.
Note
Download media from the Video Library
Navigate to your account's Video Library. Access Media Section: Once in the Video Library, locate and click on the "Media" section. Then select the checkbox next to the total number of media at the top of the page.
After selecting all the files, the bulk actions toolbar will appear at the bottom of your window. Within the bulk actions toolbar, find and click on the "Download" option. When your files are ready for download, you’ll receive a notification and a download link in the Activity Tray. A copy of the .zip containing your files will also be mailed to your inbox.
Note
This exporting method has a limit of 1,000 files. If your Video Library contains more than 1,000 total media, we recommend exporting at the folder level.
Download permissions
By default, Account Owners and Managers are the only users with access to download media.
By default, contacts invited into Wistia cannot download your media files, but you can grant this permission. A contact’s ability to download files is controlled by folder-level permissions. Refer to the Users & Permissions page for more information.
You can also allow any visitors to download your media via the Share buttons. More on that here.
Media search
Use the search bar at the top of your account to locate any media, folder, Channel, or webinar. The search bar is visible on just about every page in your account.
Tip
You can also search for media by hashed ID (the 10-digit string at the end of any media URL).
The following filters are available in the search bar:
Type (Media, folders, Channels, episodes, webinars)
Location (folder or Channel)
Tags
Play count
Assignees
Created by
Date created
Dubbings
Duration
Speakers
Status
Transcripts
Unresolved comments
Transcript only - Beta
If you don’t see what you’re looking for in the content preview, click "+ More filters" to add additional search criteria.
The search modal will also surface any related transcripts. You can also filter to search only transcripts.
Tip
Don’t see the full list above? You likely have limited permissions. Check out our Manage Team page for more information, or contact your Account Owner.
Bulk player color updates
Quickly update multiple player colors at once from a Folder, Channel, or the All Media tab.
Note
This feature is only accessible to Account Owners, Managers, and Users with admin-level permissions.
To apply a color to multiple players in bulk:
Select at least one media.
From the bulk action menu bar, click “Edit Color”.
Choose an existing color from your Brand Kit or select a custom color.
Click “Apply” to save your changes.
Replace media
If you’d like to update your video with a small tweak or completely new content, you can replace a media file on the Manage page. Any existing embedded instances will remain intact after a replacement. Check out the Replace Media overview for more information.
Delete media
Note
You can restore deleted media from your Recently Deleted page within 30 days.
To delete media from the manage page, open the ellipsis menu and click "Delete."
To delete a media file from a folder page, open the ellipsis menu to the right of the play count, or select the checkbox to the left of the thumbnail and click “Delete”.
Before you confirm your decision, we'll notify you of any embedded locations viewed in the last 90 days or Channels that contain the media.










