Configure live event emails
Note
The Account Owner must first fill out the account "Email Settings" to access this feature. You can learn more about this here.
To configure automated emails for registrants, navigate to the "Customize" tab of your event page and select "Emails" from the top menu.
In the Emails modal, you can customize email notifications for your registrants, including confirmation, reminder, and follow-up emails.
Confirmation emails
Note
Test emails must be sent to an address with the same domain as the Account Owner’s email.
When toggled to "On," Registrants will receive a confirmation email after registering for your event.
Reminder emails
Email reminders can be sent to registrants 1 day, 1 hour, and/or 15 minutes before the event start time. You can customize the subject and email preview text for each reminder.
Follow-Up emails
Follow-up emails can be sent after an event ends. Customize the email subject and preview text to thank your audience for attending and encourage them to connect with you further.
Social profiles
Connect with your audience on social media by adding your social media links to the footer of your email notifications. First, add your social media profile links to the "Email Settings" page in your account settings.
Sender’s name
All confirmation and reminder emails will be sent from [email protected], but you may customize the sender’s name in the "Email Settings" section of your account settings.
Image
The email body will show the thumbnail you’ve set for the event. If you haven’t set a thumbnail yet, you can do so on to the Event Details page.
You can choose to upload a separate image as well.
Your account’s logo will also be displayed in the email. The Account Owner can update or add a logo from the Account page in their account settings.
Note
The time zone in confirmation and reminder emails will default to the Account Owner’s time zone.