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Webinar Attendance Data

View your webinar's attendance data in your connected Wistia integration.

Written by Caroline F

When you set up your webinar's registration with a Wistia form to send entries to a list in your connected primary integration, you'll collect registrant as well as attendee data.

If you haven't set up your webinar's registration page, head to our Getting Started with Webinar Registration page for a full breakdown. Read on for more details on webinar attendance data in your connected integration.

Note

In order to see attendance data, you'll need to use a Wistia form for your webinar's registration. To see data in HubSpot, Marketo, Pardot, or Klaviyo, you'll need to be on a plan with one of these integrations connected and set up as your primary integration. Learn more about our plans on our Pricing page.

Attendee-level data in HubSpot, Pardot, and Marketo

To send detailed attendee-level data to HubSpot, Pardot, or Marketo, you'll need to opt in to attendee data syncing on your integrations page. Select the checkbox next to the "For Webinars" option and click "Connect" or "Update" to save your changes.

With this option enabled, the following custom fields will be sent to the connected marketing platform:

  • Wistia Last UTM Campaign

  • Wistia Last UTM Source

  • Wistia Last UTM Medium

  • Wistia Last Referrer

  • Wistia Last IP Country

  • Wistia Last IP Region

  • Wistia Last IP City

  • Wistia Live Last Registered

  • Wistia Live Last Registered Event Name

  • Wistia Live Last Attended

  • Wistia Live Last Attended Event Name

  • Wistia Last Engagement

  • Wistia Last Played Time

  • Wistia Live Last Poll Response Count

  • Wistia Live Last Chat Count

  • Wistia Live Last Link Click Count

  • Wistia User Key

Note

Attendee-level data will be synced to the connected platform as soon as the webinar recording has finished rendering. Attendee-level data for past webinars cannot be retrieved retroactively.

HubSpot attendance data

In addition to collecting registrants in HubSpot, you can see the attendance data for a webinar on each contact record.

There are a few required pieces in order to set this up:

  1. Be sure HubSpot is set up as your primary integration.

  2. If you connected your HubSpot integration before April 17, 2023, you will need to disconnect and reconnect the integration.

  3. Create a Static List in HubSpot to connect to your webinar (for registration and attendance data to come through).

  4. Add a Wistia form to your webinar's registration page.

To view attendee data on a Contact Record, click into your desired Contact Record, open the Activities Tab, click into the Activity Sub-Tab to select Filters, and ensure “Marketing events” is checked.

Marketing events filter in HubSpot Contact Record

To view all Marketing Events, head to your Contacts page, click into the dropdown menu, and select “Marketing events.”

View marketing events in HubSpot contacts

After a webinar, attendees can be segmented and added to new workflows and lists in HubSpot.

Marketo attendance data

With Marketo set as your primary integration, and a Wistia form set up for your webinar's registration, you can send attendance data there.

Tip

We highly recommend choosing a different list than your registrant list to ensure the data is segmented correctly.

Select list to send attendees to

When someone registers for a webinar, Wistia creates a contact record for them in Marketo. When that person attends the live stream, the contact record will appear in the selected attendee list to indicate that the person attended.

Attendees will display in the specific list you’ve selected to send them to.

Attendee list in Marketo

The attendee list will also display in the Activity Log in Marketo, and attendee data will sync as a custom activity in a lead's Activity Log.

Marketo Activity Log

Pardot attendance data

Set Pardot as your primary integration to send webinar attendance data.

On the Audience page for your webinar, select a list to send attendees to.

Tip

Select a registration list in order to select an attendee list.

Select Pardot list to send attendees to

When someone registers for a webinar, Wistia creates a contact record for that person in Pardot. From there, when they attend a webinar, the contact record will update to indicate that.

If someone registers and/or attends a webinar and their contact record already exists in Pardot, we’ll update the existing record to include the additional activity.

After the webinar, attendees will show in the designated list in Pardot.

Attendee list in Pardot

Attendees will also display in the Activity Log in Pardot.

Attendee-level data in Klaviyo

To receive webinar attendance data in Klaviyo:

  1. Ensure Klaviyo is set as your primary integration.

  2. If you connected your Klaviyo integration before March 9, 2026, you will need to reconnect the integration.

  3. On the Audience page for your webinar, select a list to send registrants and attendees to.

Tip

To ensure contacts appear immediately, create a single opt-in list in Klaviyo to connect to your webinar.

The following attendance data is synced in Klaviyo:

Profile Events

  • Webinar Attended

  • Attendance timestamp

  • Total time watched

  • Poll Response count

  • Q&A count

  • Chat message count

  • External link count

Custom properties

  • UTM Params

  • Total time watched

Klaviyo attendance data

With the Klaviyo integration connected to your webinar, Wistia syncs registrant contact info to Klaviyo (creating a new Profile or updating an existing one). Then, webinar engagement will be tracked and attributed to the Profile.

Registrants populate in the connected list in Klaviyo, and attendance data will appear in the Profile timeline as Events and as Custom Properties for segmentation.

Attendee-level data in ActiveCampaign

In order to collect webinar attendance data in ActiveCampaign:

  1. Set ActiveCampaign as your primary integration.

  2. Ensure the ActiveCampaign Event Key and Account ID have been added to the integration, and "Webinar data" is enabled. You can read more about this here.

  3. On the Audience page for your webinar, select a list to send registrants and attendees to.

The following webinar data will be synced in ActiveCampaign:

Contact fields

  • First name

  • Last name

  • Email address

  • UTM Campaign

  • UTM Source

  • UTM Medium

  • Referrer

  • Registered

  • Registration date

  • Attended

  • Attended timestamp

  • Time watched %

  • Poll response count

  • Chat message count

  • Annotation link click count

Activities

  • Webinar name

ActiveCampaign attendance data

With the ActiveCampaign integration connected to your Wistia registration form, registrant contact info is sent to ActiveCampaign (creating a new contact or updating an existing one). Then, webinar engagement will be tracked and attributed to the contact.

Fields and activities appear on your ActiveCampaign contact records.

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