You'll find three different types of share links on each of your media pages:

Previously, legacy media page URLs (e.g., https://support.wistia.com/medias/tewncxmu40) had no distinction between internal and public viewers. Now, you can be confident the link you've shared is the right one for your intended audience. We'll review each link type below.

To obtain a public share link for your media, open the Share modal on the media's Manage page.

Click the Link icon to copy the URL quickly, or open the Share modal for more options.

Your public share link will be formatted as follows: https://support.wistia.com/s/6e7k406iz9fdlgf

This public share URL links to the public video page, which includes the player, transcript, and any other customizations you've added.

In the Share modal, you'll find various share options, including:

You may also choose one of the following visibility settings for the public share link:

Open the "Review" tab in the Share modal to generate a review link, or the "Publish" tab to publish your video to a social platform.

When working on a media's Manage page in Wistia, you'll see a Manage URL in your browser's address bar. For example: https://support.wistia.com/medias/isn557vwk9/manage

This URL is only accessible to logged-in users with access to that particular media.

If a viewer who is not logged into Wistia opens a Manage URL, they'll be prompted to sign in or view the video page as a guest.

If the folder or media's Manage page is locked, they'll be redirected to the Wistia login page without a video preview.

In the past, all Wistia links used a /medias/ format, like this:

https://support.wistia.com/medias/h1z3uqsjal

The alphanumeric string at the end of this kind of link is a hashed ID—a unique identifier used throughout the Wistia platform in embed codes, the API, and other developer tools.

These legacy links are still fully functional and can be copied from the Info section on the media Manage page.

When sharing media with a viewer, use the Public Share Link (/s/), copied from the Share modal on the media's Manage page.

This link leads to the public video page and always routes the recipient to that audience experience regardless of their login state. Be sure to set the link's visibility (Anyone with the link, Verified domain, Account members, or Invited users) to control who can watch.

If you're sharing media with a user on your account who needs to edit, customize, or otherwise manage the media, use the Manage URL (/manage). This is the link in your browser's address bar on the Manage page.

It'll take them straight to the media's Manage page. They'll need to be logged in with access to that media; if they aren't, they'll be prompted to sign in.

If possible, we recommend using one of our embed codes if you're embedding your media in another platform. However, if the platform requires a URL or a media ID to embed, you have a few different options. You can try using an oEmbed URL or the legacy media page URL.

If you just need the media ID, you can copy the last ten characters of the legacy media page URL or grab it from the "Info" section of the media's Manage page.

You can learn more about embedding in CMS platforms and site builders here.

For API or developer work that requires a media ID, you can get this from the "Info" section of the media's Manage page. It's also the same ID referenced in Manage URLs and legacy media page URLs.

Still not sure which link to use? Let us know, and we'll be happy to point you in the right direction.

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